Collections Specialist

CFS

Akron, OH

JOB DETAILS
SKILLS
Credit and Collections, Negotiation Skills, Past Due Accounts, Reconciliation, Resolve Customer Issues
LOCATION
Akron, OH
POSTED
Today
Collections Specialist
Location: Akron, OH (44308)
Are you a confident Collections Specialist who enjoys problem solving and customer communication? This Collections Specialist role in Akron, OH is perfect for professionals who balance persistence with professionalism. As a Collections Specialist, you'll work directly with customers to resolve outstanding balances while maintaining positive relationships.

What You'll Do as a Collections Specialist:
  • Contact customers regarding past due accounts
  • Negotiate payment arrangements and resolutions
  • Research account histories and discrepancies
  • Document collection activity accurately
  • Meet individual and team collection goals
What You Can Expect as a Collections Specialist:
  • Clear expectations and daily activity
  • A structured yet people focused environment
  • Skill building in negotiation and communication
  • A results driven Collections Specialist role

About the Company

C

CFS

Founded by CPA firms in 1994, Creative Financial Staffing has spent over 30 years helping job seekers and employers succeed. In fall 2025, we rebranded as CFS—a name that reflects our full range of expertise while staying true to the trusted company you know.

CFS is the industry’s leading employee-owned staffing firm, connecting top talent in accounting, finance, technology, and human resources. We provide skilled professionals on both a temporary and permanent basis across diverse industries, leveraging our extensive network to match the right people with the right opportunities.

Our dedication to excellence extends to our award-winning culture, recognized repeatedly for growth, recruiting, workplace environment, and employee support. Honors include Forbes’ “America’s Best Recruiting and Temporary Staffing Firms,” Staffing Industry Analysts’ top U.S. staffing rankings, FlexJobs’ Top 100 Companies for Remote and Hybrid Work, Top Workplaces USA, Newsweek’s Best Practices awards, and more.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Financial Services
FOUNDED
1994
WEBSITE
http://www.cfstaffing.com/