Collections Specialist

The Intersect Group

Alpharetta, GA

JOB DETAILS
SALARY
$24–$27.26 Per Hour
SKILLS
Accounting, Accounts Receivable, Aging Analysis, Analysis Skills, Asset Management, Billing, Business-to-Business (B2B), Cash Flow, Communication Skills, Corrective Action, Credit and Collections, Customer Relations, Data Analysis, Develop and Maintain Customers, Documentation, ERP (Enterprise Resource Planning), Establish Priorities, Finance, Financial Reporting, Financial Services, Financial Systems, Fleet Management, Fortune 500 Customers, Global Financial Markets, J D Edwards, NetSuite, Oracle Applications, Organizational Development/Management, Pivot Tables, Problem Solving Skills, Process Improvement, Reconciliation, Risk, Risk Management, Root Cause Analysis, SAP, Strategic Accounts, System Integration (SI), Time Management, Vlookups
LOCATION
Alpharetta, GA
POSTED
20 days ago

Senior Collections Specialist
Location: Alpharetta, GA Local candidates only
Pay Rate: $24-$27.26 per hour
Type: Contract to hire

Company Overview
Our client is a global financial services organization supporting complex asset and fleet management operations for enterprise customers. With a strong focus on innovation and operational excellence, the company continues to invest in modernizing its financial systems and processes following a recent large scale merger. The organization offers a collaborative, inclusive environment with flexible work arrangements and a leadership team committed to employee success and development.

Role Summary
The Senior Collections Specialist will manage a high volume B2B portfolio, driving timely collections and maintaining strong customer relationships. This role plays a critical part in optimizing cash flow, minimizing risk, and supporting overall accounts receivable performance.

This individual will leverage data driven insights, strong analytical skills, and consistent customer engagement to resolve outstanding balances, perform reconciliations, and improve collection outcomes. The role also contributes to ongoing process improvements as the organization continues system implementations and integration efforts.

Key Responsibilities
• Manage a large B2B collections portfolio including strategic and high value accounts
• Perform outbound phone collections and maintain consistent customer communication to resolve past due balances
• Conduct account reconciliations to identify discrepancies and drive resolution
• Analyze aging reports and prioritize collection efforts based on risk and data insights
• Investigate root causes of payment delays and recommend corrective actions
• Maintain accurate and up to date documentation within ERP systems
• Collaborate with internal teams to resolve billing or payment issues
• Support ad hoc reporting and initiatives related to accounts receivable performance

Key Requirements
• 5 plus years of Fortune 500 B2B commercial collections experience managing large portfolios
• Experience handling portfolios of 50M plus and working with strategic accounts
• Proficiency with ERP systems such as Oracle, SAP, JD Edwards, or NetSuite
• Intermediate Excel skills including pivot tables, VLOOKUP, SUMIF, and data analysis functions
• Strong reconciliation experience with the ability to identify and resolve discrepancies
• Bachelor’s degree in Accounting, Finance, Business, or equivalent experience
• Advanced analytical and problem solving skills with a data driven mindset
• Strong communication skills with experience in high volume phone collections
• Ability to work independently in a fast paced, evolving environment

Call to Action
If you are an experienced collections professional ready to make an immediate impact within a dynamic and evolving organization, we encourage you to apply today. Please submit your resume and contact information for consideration.

About the Company

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The Intersect Group

The Intersect Group is a different and better business partner. We create unparalleled value for our clients by combining industry-leading Consulting capabilities with comprehensive Staffing and recruitment services. Clients trust us to deliver results based on our deep expertise and proven resources within finance, accounting, and information technology. Through our flexible delivery approach, you get the right solution, at the right time to accelerate your success and achieve all of your mission-critical objectives.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2006