Collections Specialist

Adecco

Arlington, TX

JOB DETAILS
SALARY
SKILLS
County Ordinances, Credit Reports, Credit and Collections, Customer Support/Service, Establish Priorities, Federal Laws and Regulations, Foreclosures, Legal, Life Insurance, Loan Review, Loans, Microsoft Office, Negotiation Skills, Past Due Accounts, Problem Solving Skills, Security Clearance, State Laws and Regulations, Time Management, Transaction Processing/Management, Vision Plan
LOCATION
Arlington, TX
POSTED
1 day ago

OverviewAre you someone who loves to be an integral part of everyday business? If so, look no further and apply below for an opportunity to join a top financial institution!Adecco is currently assisting one of its clients in their search for a Collections Specialist in Arlington, TX!Pay rate: $19/hrShift availability: Operating hours: Mon – Sun, 8a-9p, Will be scheduled for an 8 hour shift during those hours, must have open availabilityTemp to hireResponsibilitiesCollect delinquent accounts in a timely, orderly and professional manner while following all standardized collections procedures. Make supervisor aware of problem accounts that may result in repossession, foreclosure, or charge-off.Meet performance expectations for collection efforts for assigned accounts based upon individual goals and objectives, e.g., a minimum calls per day, contact percentage, promises/calls ratio, promises kept.Place or receive calls in priority order as established by management. Negotiate payment arrangements with clients to cure delinquency, evaluating ability and willingness to pay. Navigate and interpret various screens and relay information to clients accurately and professionally.Determine cause of delinquency and best course of action to assist delinquent customer.Document all collection efforts for each assigned account in accordance with established procedures, which may include using action and reaction codes, rescheduling feature, ?scratch pad? entries, etc. in the collection system.Communicate collection efforts to branch lenders on assigned accounts in accordance with established standards, if applicable.Order updated credit bureau report or initiate skip tracing process in accordance with established standards.Review files from Loan Services in accordance with established standards, if applicable.Initiate deferrals on accounts based upon written policy guidelines.Communicate regularly with collections supervisor on status of problem accounts in accordance with established standards.Ensure that all delinquent accounts and assigned queues have been thoroughly worked according to standardized collection procedures.Ensure that appropriate letters are sent to debtors.Process customers payments through electronic draft, if applicable.Process account maintenance transactions according to established guidelinesEducation/Certification RequirementsHigh School Diploma or GEDExperience requirementsAuto Collections experience requiredGood decision-making and problem solving skillsProficient with MS Office SuiteAbility to work as part of a teamMust have flexible scheduleBilingual is a plusNote: This role is On-Site; thus, open to candidates near/in/around Arlington, TX !As a reminder, this role is being recruited for by one of our National Recruitment Teams and not your local Branch. In order to be considered, please follow the steps included upon your application. If you are interested in a Collections Specialist in Arlington, TX APPLY NOW for instant consideration!Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:The California Fair Chance ActLos Angeles City Fair Chance OrdinanceLos Angeles County Fair Chance Ordinance for Employers#J-18808-Ljbffr

About the Company

A

Adecco

When we talk about us, we’re really talking about our people—the best staffing and recruiting experts on the planet. They connect over 88,000 people to great jobs across the country every single day. That makes us one of America’s biggest employers. Our people are also the go-to workforce management partners for a lot of Fortune 500 companies. And thousands of American workers, in almost every industry and profession, rely on them for career advice. When you’re ready to find out what we can do for you, stop by one of our more than 900 career centers in the U.S., or visit adeccousa.com today.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1996
WEBSITE
http://www.adeccousa.com/