Collections Specialist

Western States Fire Protection WSFP and its subsidiaries are more than a company. We are a family of unique individuals committed to our purpose our values and each other. And we believe in making our own luck creating our own opportunities. WSFP accomplishes this by constantly innovating finding ways to create new value and seizing new opportunities.Protecting lives and property since 1985 WSFP and its subsidiaries specialize in Life Safety Systems. Our values are simple integrity quality safety professionalism commitment.What we offerHealth Life Dental and Vision InsuranceEmployee Assistant ProgramFlex Spending FSA Cafeteria Plan and HSA 401k Plan - Matching up to 3Employee Stock Purchase PlanProfit Sharing PlanPaid Time Off PTO Parental Leave Paid Pregnancy Medical LeavePaid HolidaysTuition ReimbursementAnnual Discretionary BonusEmployer Paid Life InsuranceGym membership reimbursementCollections SpecialistThe Collections Specialist at Western States Fire Protection will be responsible for the billing and collections processes at the branch office for various departments. This position involves working in a collaborative team environment and requires taking ownership of the role and improving processes.Job ResponsibilitiesPrepare billings for jobs using Company proprietary software WebApps and AsteaProvide customers with invoices and required backup paperwork following the customers billing requirements Email fax upload to websites etc.Maintain job files in manual file folders andor electronic filesFollow the Companys collection procedures to ensure timely payment from customersEstablish positive customer relationshipsUpdate collection notes in the Past Due Memos section of WebApps and AsteaInform Division Managers of any discrepancies or issues a customer has reportedMeet regularly with the Office Manager to review collection accounts and provide updatesCreate type and distribute internal and external correspondenceOther projects and responsibilities as neededJob QualificationsMinimum three years accounting andor billing experience andMinimum three years collections experienceBilingual preferredWilling to adapt to changing processes and to identify areas of process improvementWilling to overcome objections analyze responses and negotiate resolutionsProficient with Microsoft Office Suite software applications Word ExcelExcellent written and verbal communication skillsPossess solid time management skillsPut forth a courteous friendly helpful attitude at all times when dealing with customers office visitors and other associatesWilling to pass a drug screen test background and reference checkAll qualified applicants with Western States Fire Protection Company will receive consideration for employment without regard to race color religion sex sexual orientation and gender identity national origin or status as a qualified individual with a disability or protected veteran.VEVRAA Federal ContractorAccessibility If you need help accessing this page please contact Phone 1-877-252-2168Email