Job Description
Collections Specialist
Ashland City, TN
$21 - $31 per hour
Finance & Accounting
About the Opportunity - Collections Specialist
We are seeking a motivated Collections Specialist to join a growing team and support the accounts receivable process. This role is responsible for managing customer accounts, resolving payment issues, and helping maintain healthy cash flow through effective collection efforts and professional customer interactions.
Key Responsibilities - Collections Specialist
- Contact customers regarding past-due balances via phone, email, and written correspondence.
- Monitor accounts receivable aging reports and prioritize collection activities.
- Negotiate payment arrangements and follow up on outstanding accounts.
- Research and resolve billing discrepancies and payment disputes.
- Maintain accurate collection notes and account records in company systems.
- Collaborate with internal departments to address customer account concerns.
- Prepare reports on collection status and account activity.
Qualifications - Collections Specialist
- High school diploma or GED required; associate's or bachelor's degree preferred.
- 1+ years of collections, accounts receivable, customer service, or related experience preferred.
- Strong communication and negotiation skills.
- Proficiency in Microsoft Office, particularly Excel and Outlook.
- Ability to manage multiple accounts and meet collection goals.
- Strong attention to detail and organizational skills.
- Experience working with accounting software or ERP systems is a plus.
Numbers & Facts
| Location | Ashland City, TN |
| Industry | Financial Services |
| Salary | $21–$31 Per Hour |
| Company Size | 500 to 999 employees |
| Year Founded | 1994 |
| Website | http://www.cfstaffing.com/ |
About Company
Founded by CPA firms in 1994, Creative Financial Staffing has spent over 30 years helping job seekers and employers succeed. In fall 2025, we rebranded as CFS—a name that reflects our full range of expertise while staying true to the trusted company you know.
CFS is the industry’s leading employee-owned staffing firm, connecting top talent in accounting, finance, technology, and human resources. We provide skilled professionals on both a temporary and permanent basis across diverse industries, leveraging our extensive network to match the right people with the right opportunities.
Our dedication to excellence extends to our award-winning culture, recognized repeatedly for growth, recruiting, workplace environment, and employee support. Honors include Forbes’ “America’s Best Recruiting and Temporary Staffing Firms,” Staffing Industry Analysts’ top U.S. staffing rankings, FlexJobs’ Top 100 Companies for Remote and Hybrid Work, Top Workplaces USA, Newsweek’s Best Practices awards, and more.
Skills
- Accountingunmatched
- Accounting Softwareunmatched
- Accounts Receivableunmatched
- Accounts Receivable Processingunmatched
- Cash Flowunmatched
- Communication Skillsunmatched
- Credit and Collectionsunmatched
- Customer Relationsunmatched
- Customer Support/Serviceunmatched
- Detail Orientedunmatched
- ERP (Enterprise Resource Planning)unmatched
- Establish Prioritiesunmatched
- Financeunmatched
- Health Maintenanceunmatched
- High School Diplomaunmatched
- Microsoft Excelunmatched
- Microsoft Officeunmatched
- Microsoft Outlookunmatched
- Negotiation Skillsunmatched
- Organizational Skillsunmatched
- Reconciliationunmatched
- Reporting Skillsunmatched
- Resolve Customer Issuesunmatched
- Status Reportsunmatched
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