Careerscape is hiring a fully remote Collections Specialist to help manage and recover outstanding account balances for our clients. This is a great entry point into finance and accounts receivable, with paid training and a clear path to grow.
You'll spend your day reaching out to customers, negotiating fair payment arrangements, and keeping accurate records — all from home. If you're a confident communicator who stays organized and calm under pressure, we'd love to hear from you.
Responsibilities
Contact customers by phone and email to resolve past-due account balances
Negotiate payment plans and settlements within company guidelines
Maintain accurate records of all collection activity in the system
Monitor assigned accounts and prioritize outreach based on aging
Reconcile account discrepancies and process payments
Collaborate with billing and customer service teams to resolve disputes
Meet monthly collection targets and productivity goals
Requirements
High school diploma or equivalent
Strong written and verbal communication skills
Comfortable handling high call volumes in a remote setting
Basic proficiency with spreadsheets and CRM or billing software
Professional, empathetic, and persistent phone manner
Reliable high-speed internet and a quiet home workspace