Collections Specialist

Benefits:

• AFLAC
• Voluntary Life Insurance
• Vision insurance
• Wellness resources
• 401(k)
• Dental insurance
• Health insurance

Collections Specialist-on site


ServiceMaster by T.A. Russell – California


Help us recover what matters—both for our customers and our business.


ServiceMaster by T.A. Russell is a trusted leader in water damage restoration, fire and smoke cleanup, mold remediation, and reconstruction services throughout southern California. We are seeking an experienced Collections Specialist to help strengthen our accounts receivable process and improve cash flow.


If you thrive in a fast-paced environment, enjoy problem-solving, and have experience collecting payments from insurance carriers, TPAs, commercial accounts, or customers, we would love to hear from you.


What You'll Do:


Manage aging accounts and collection efforts
  Work directly with insurance adjusters and TPAs
  Research and resolve billing discrepancies
  Partner with operations teams to obtain supporting documentation
  Reduce outstanding receivables and improve collection timelines
  Maintain accurate account records and follow-up notes


What We're Looking For:


3+ years of collections experience
  Strong communication and negotiation skills
  Experience in restoration, construction, healthcare, or insurance collections preferred
  Excellent organization and attention to detail
  Proficiency with Microsoft Office
        Experience working with Quickbooks 

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.