Collections Specialist

We are seeking a detail-oriented Collections Specialist to join a growing team. In this role, you will be responsible for managing accounts receivable collections activities, reviewing and posting payments, resolving billing discrepancies, and ensuring timely follow-up on outstanding balances. The ideal candidate is organized, proactive, and comfortable communicating with clients, internal stakeholders, and external partners to support efficient cash flow management. This position offers a competitive salary, comprehensive benefits, and opportunities for professional growth within a collaborative and team-oriented environment.

Responsibilities:

·Review and post incoming payments accurately and timely.

·Research and resolve payment discrepancies, short pays, write-offs, and account issues.

·Follow up on overdue invoices through phone calls, emails, and written correspondence.

·Communicate with customers and internal departments to resolve outstanding balances and billing concerns.

·Collaborate with accounting, billing, and operations teams to ensure invoices are accurate and payments are appropriately applied.

·Maintain detailed records of collection activities and account status updates.

·Generate and distribute aging reports and other accounts receivable reporting.

·