Job Description
Collections Specialist
Client in the Columbus-area is seeking a Collections Specialist to assist with member account follow-up, customer outreach, and resolution of outstanding membership balances while providing top-notch customer service to members. Salary is $41-$43k, DOE
Salary is $41-$43k, DOE
#INJUN2026
#INJUL2026
Client in the Columbus-area is seeking a Collections Specialist to assist with member account follow-up, customer outreach, and resolution of outstanding membership balances while providing top-notch customer service to members. Salary is $41-$43k, DOE
ABOUT OUR CLIENT
- Well-established membership-based organization serving businesses throughout the region
- Collaborative, team-oriented culture with a strong customer service focus
- Professional office environment with structured processes and established procedures
- Organization values communication, relationship building, and teamwork
- Great opportunity to gain experience in a highly visible role while making a direct impact on member retention and engagement as the Collections Specialist
RESPONSIBILITIES OF THE COLLECTIONS SPECIALIST:
- The Collections Specialist will review member accounts and conduct outreach regarding outstanding membership dues through phone and email communications
- The Collections Specialist will follow established scripts and procedures to provide excellent customer service while resolving account concerns
- Research account discrepancies and partner with internal teams to identify and resolve issues impacting payment status
- Document account activity and maintain accurate records within company systems
PREFERRED QUALIFICATIONS FOR THE COLLECTIONS SPECIALIST:
- Must have previous customer service and strong administrative experience
- Must be comfortable using computer systems, phones, and multiple software applications
- Previous collections experience is a plus, not a requirement
Salary is $41-$43k, DOE
#INJUN2026
#INJUL2026
Numbers & Facts
| Location | Columbus, OH |
| Industry | Financial Services |
| Salary | $41,000–$43,000 Per Year |
| Company Size | 500 to 999 employees |
| Year Founded | 1994 |
| Website | http://www.cfstaffing.com/ |
About Company
Founded by CPA firms in 1994, Creative Financial Staffing has spent over 30 years helping job seekers and employers succeed. In fall 2025, we rebranded as CFS—a name that reflects our full range of expertise while staying true to the trusted company you know.
CFS is the industry’s leading employee-owned staffing firm, connecting top talent in accounting, finance, technology, and human resources. We provide skilled professionals on both a temporary and permanent basis across diverse industries, leveraging our extensive network to match the right people with the right opportunities.
Our dedication to excellence extends to our award-winning culture, recognized repeatedly for growth, recruiting, workplace environment, and employee support. Honors include Forbes’ “America’s Best Recruiting and Temporary Staffing Firms,” Staffing Industry Analysts’ top U.S. staffing rankings, FlexJobs’ Top 100 Companies for Remote and Hybrid Work, Top Workplaces USA, Newsweek’s Best Practices awards, and more.
Skills
- Administrative Skillsunmatched
- Computer Systemsunmatched
- Credit and Collectionsunmatched
- Customer Support/Serviceunmatched
- Identify Issuesunmatched
- Problem Solving Skillsunmatched
- Procedure Developmentunmatched
- Reconciliationunmatched
- Record Keepingunmatched
- Scripting (Scripting Languages)unmatched
- Team Buildingunmatched
- Team Playerunmatched
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesFree resume builder
Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Free resume builder