Collections Specialist

CFS

Columbus, OH

JOB DETAILS
SALARY
$41,000–$43,000 Per Year
SKILLS
Administrative Skills, Computer Systems, Credit and Collections, Customer Support/Service, Identify Issues, Problem Solving Skills, Procedure Development, Reconciliation, Record Keeping, Scripting (Scripting Languages), Team Building, Team Player
LOCATION
Columbus, OH
POSTED
5 days ago
Collections Specialist


Client in the Columbus-area is seeking a Collections Specialist to assist with member account follow-up, customer outreach, and resolution of outstanding membership balances while providing top-notch customer service to members. Salary is $41-$43k, DOE


ABOUT OUR CLIENT



  • Well-established membership-based organization serving businesses throughout the region

  • Collaborative, team-oriented culture with a strong customer service focus

  • Professional office environment with structured processes and established procedures

  • Organization values communication, relationship building, and teamwork

  • Great opportunity to gain experience in a highly visible role while making a direct impact on member retention and engagement as the Collections Specialist



RESPONSIBILITIES OF THE COLLECTIONS SPECIALIST:



  • The Collections Specialist will review member accounts and conduct outreach regarding outstanding membership dues through phone and email communications

  • The Collections Specialist will follow established scripts and procedures to provide excellent customer service while resolving account concerns

  • Research account discrepancies and partner with internal teams to identify and resolve issues impacting payment status

  • Document account activity and maintain accurate records within company systems



PREFERRED QUALIFICATIONS FOR THE COLLECTIONS SPECIALIST:



  • Must have previous customer service and strong administrative experience

  • Must be comfortable using computer systems, phones, and multiple software applications

  • Previous collections experience is a plus, not a requirement




Salary is $41-$43k, DOE


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About the Company

C

CFS

Founded by CPA firms in 1994, Creative Financial Staffing has spent over 30 years helping job seekers and employers succeed. In fall 2025, we rebranded as CFS—a name that reflects our full range of expertise while staying true to the trusted company you know.

CFS is the industry’s leading employee-owned staffing firm, connecting top talent in accounting, finance, technology, and human resources. We provide skilled professionals on both a temporary and permanent basis across diverse industries, leveraging our extensive network to match the right people with the right opportunities.

Our dedication to excellence extends to our award-winning culture, recognized repeatedly for growth, recruiting, workplace environment, and employee support. Honors include Forbes’ “America’s Best Recruiting and Temporary Staffing Firms,” Staffing Industry Analysts’ top U.S. staffing rankings, FlexJobs’ Top 100 Companies for Remote and Hybrid Work, Top Workplaces USA, Newsweek’s Best Practices awards, and more.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Financial Services
FOUNDED
1994
WEBSITE
http://www.cfstaffing.com/