Collections Specialist (Contractor) - Westminster, CO

Discover your impact with KUKA

We are currently seeking a full-time contractor to join our Collections Specialist team.

This individual will spend their first 2 weeks full-time here in our Westminster office, in order to learn the role and get to know the team. After the first two weeks, this position will transition to a hybrid role (2 days/week in office, 3 days remote if desired).

The Collections Specialist team pursues collections of past-due projects, parts, service, and SSA invoices, with each team member providing administration to support a defined invoice type or region. Each Collections Specialist acts as their customers advocate within the organization to recommend and/or implement changes essential to improving the level and quality of collections and administration.

Make an impact

• Use telephone and email contact and follow-up correspondence, as needed, to collect payments due to the company and facilitate a resolution of outstanding collection issues.
• Detail all collection notes in Collections Management system.
• Report preparation and meeting attendance as necessary to discuss outstanding accounts with the management team.
• Audit and research projects and accounts to clear remaining Accounts Receivable balances.
• Process refunds, write-offs, and other miscellaneous accounting entries.
• Process information requests from customers (i.e. Form W-9's, address changes, statements of account, etc.).
• Review credit hold listing daily; release orders as needed.
• Follow up on missing purchase orders for parts orders, on-demand service, and SSA agreements on an as-needed basis.
• Create and update the Collections-Finance portion of the policy & procedures manual.
• Provide backup support for credit card processing.
• Provide backup support for cash posting.
• Advise the appropriate manager of any problems or opportunities that may arise.
• The goal is to improve cash receipts and support the corporate goal of reducing Net Working Capital.
• Perform other duties as needed/assigned.

What you need to succeed

• Basic PC knowledge. MS Office including intermediate Excel is essential.
• Ability to become proficient in the use of SAP as required.
• Commercial (B2B) Collections experience: at least 2 years.
• Other accounting/data processing experience: 2 years.

Desirable, but not Essential:

• SAP (Accounts Receivable, Job cost reports, Over-Under billing reports, Aging's). This can be taught but is essential to becoming proficient and effective.
• Understanding of Construction industry billing procedures.

Compensation: Pay range for this position is $25-28/hour.

Our promise to you

Our culture is deeply rooted in our passion to make robotics and automatic solutions accessible and easy to use. The result? We make peoples´ lives easier and safer, across the world. Diversity is the beating heart of our company - and we appreciate every single one of our bright and bold brainiacs. We encourage everyone to bring their full selves to work, fostering an environment where inspiration, expertise, and personal growth can flourish. Our collective goal? To achieve greatness and ignite innovative, positive change - not only within the automation industry but also beyond its boundaries. And in return, we prioritize creating a supportive, empowering, and caring environment for all.

Perks and benefits

As part of our commitment to the well-being of our employees, we offer a range of comprehensive perks and benefits. From competitive salary packages to flexible work schedules, and professional development opportunities, we aim to provide a holistic approach to employee satisfaction. We believe in recognizing and appreciating the hard work and dedication of our workforce, and our perks reflect this commitment. Our goal is to create a workplace where employees feel valued, motivated, and inspired to contribute their best. Join us and enjoy the rewards of being part of a company that prioritizes the well-being and growth of its team.

DEI (Diversity, Equity, and Inclusion) statement

Our core belief is in treating each other with kindness, an open mind, and mutual respect, creating an environment where everyone feels empowered to bring their authentic selves to work.

KUKA is a company committed to equal opportunities. We manage every application with meticulous care and consideration - with a decision-making process that pays no heed to your origin, educational background, age, gender, sexual orientation, or your religious or political beliefs. If you join KUKA, you will have ample opportunities to share what motivates you and what defines your individuality.

Join the journey!

If you think a career with KUKA could be what you are looking for, we´d love to hear from you.

We´re looking forward to receiving your application!

Note for United States job postings (EEO statement):

The KUKA Group is an Equal Opportunity Employer committed to building an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other factor protected by applicable federal, state or local laws.