We are seeking a motivated, organized, and goal-oriented Collections Specialist to join our fast-paced Collections Division. This position is responsible for managing a portfolio of delinquent accounts, communicating with debtors and clients, obtaining payments, and negotiating payment arrangements.
Responsibilities
Manage and maintain a large portfolio of accounts.
Contact debtors to collect outstanding balances and negotiate payment arrangements.
Follow up consistently to move accounts toward resolution.
Handle incoming calls, emails, and client inquiries.
Maintain accurate account records and documentation.
Multitask and prioritize competing responsibilities in a fast-paced environment.
Meet monthly collection and performance goals.
Qualifications
Strong work ethic and self-motivated attitude.
Excellent communication, negotiation, and organizational skills.
Ability to multitask, prioritize, and meet deadlines.
Comfortable communicating respectfully and assertively with debtors.
Basic reading and math skills with strong attention to detail.
Proficient in Microsoft Excel, Windows, and Outlook.
Typing speed of at least 25 WPM.
Previous collections, medical billing, A/R, or sales experience preferred.
Familiarity with civil litigation is a plus.
Compensation & Benefits
$16-$18/hour, pay based on experience
Excellent benefits options
Competitive vacation policy
Monday–Friday schedule, 8:00 AM–5:00 PM
Personnel Resources is an Equal Opportunity Employer.
#DP1
Numbers & Facts
Location
Dothan, AL
Salary
$16–$18 Per Hour
Skills
Accounts Receivableunmatched
Communication Skillsunmatched
Credit and Collectionsunmatched
Detail Orientedunmatched
Documentationunmatched
Establish Prioritiesunmatched
Litigationunmatched
Mathematicsunmatched
Medical Billingunmatched
Microsoft Excelunmatched
Microsoft Outlookunmatched
Microsoft Windows Operating Systemunmatched
Multitaskingunmatched
Negotiation Skillsunmatched
Organizational Skillsunmatched
Past Due Accountsunmatched
Record Keepingunmatched
Salesunmatched
Time Managementunmatched
Typingunmatched
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