Job Description
Job Title: Collections Specialist
Location: Columbus, Ohio
Salary: $38,000 - $41,000
About Us: We are dedicated to providing exceptional financial services to our clients. As a leader in the industry, we are seeking motivated and detail-oriented individuals to join our team as Collections Specialists. If you are passionate about helping clients navigate their financial challenges and have a knack for resolving outstanding debts, we want you on board.
Job Description: Collections Specialist
Collections Specialist Responsibilities: As a Collections Specialist, you will play a crucial role in our mission to recover outstanding debts while maintaining a positive and empathetic approach. Your responsibilities will include:
- Contacting clients with outstanding debts through various communication channels (phone, email, and mail).
- Negotiating payment arrangements and settlements with clients while adhering to company policies and guidelines.
- Investigating and resolving discrepancies and disputes.
- Keeping detailed and accurate records of all collections activities.
- Providing exceptional customer service and building positive relationships with clients to encourage timely payments.
Collections Specialist Requirements:
- Previous experience in collections is a must.
- Strong communication and negotiation skills.
- Excellent problem-solving abilities.
- Attention to detail and the ability to work independently.
- Proficiency in Microsoft Office Suite and basic computer skills.
Numbers & Facts
| Location | Dublin, OH |
| Industry | Financial Services |
| Salary | $38,000–$41,000 Per Year |
| Company Size | 500 to 999 employees |
| Year Founded | 1994 |
| Website | http://www.cfstaffing.com/ |
About Company
Founded by CPA firms in 1994, Creative Financial Staffing has spent over 30 years helping job seekers and employers succeed. In fall 2025, we rebranded as CFS—a name that reflects our full range of expertise while staying true to the trusted company you know.
CFS is the industry’s leading employee-owned staffing firm, connecting top talent in accounting, finance, technology, and human resources. We provide skilled professionals on both a temporary and permanent basis across diverse industries, leveraging our extensive network to match the right people with the right opportunities.
Our dedication to excellence extends to our award-winning culture, recognized repeatedly for growth, recruiting, workplace environment, and employee support. Honors include Forbes’ “America’s Best Recruiting and Temporary Staffing Firms,” Staffing Industry Analysts’ top U.S. staffing rankings, FlexJobs’ Top 100 Companies for Remote and Hybrid Work, Top Workplaces USA, Newsweek’s Best Practices awards, and more.
Skills
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesFree resume builder
Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Free resume builder