Collections Specialist: Empathetic Customer Recoveries

State Industrial Products

Cleveland, OH

JOB DETAILS
SKILLS
Analysis Skills, Credit and Collections, Customer Relations, Customer Support/Service, Past Due Accounts, Performance Metrics, Performance Tuning/Optimization
LOCATION
Cleveland, OH
POSTED
2 days ago

State Industrial Products in Cleveland, Ohio is seeking a Collections Specialist committed to providing exceptional customer service. The role focuses on optimizing collections performance while ensuring customer relationships are preserved. The ideal candidate will need 1-2 years of relevant experience and strong analytical skills to enhance workflow efficiency.This position involves making outbound calls to customers, resolving overdue accounts, and collaborating with internal teams to achieve performance metrics.#J-18808-Ljbffr

About the Company

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State Industrial Products