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Collections Specialist

Integrated Resources, Inc

Greenville, SC

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JOB DETAILS
JOB TYPE
Contractor
SKILLS
Accounting, Accounts Receivable, Accounts Receivable Processing, Analysis Skills, Billing, Cash Applications, Chargebacks, Communication Skills, Credit and Collections, Cross-Functional, Data Analysis, Data Entry, Develop and Maintain Customers, Documentation, Establish Priorities, Finance, Identify Issues, Microsoft Excel, Negotiation Skills, Past Due Accounts, Pivot Tables, Presentation/Verbal Skills, Problem Solving Skills, Reconciliation, Resolve Customer Issues, SAP, Short Pays, Trend Analysis, Writing Skills
LOCATION
Greenville, SC
POSTED
Today
Key Responsibilities: X Manage a portfolio of accounts, assessing receivables and prioritizing work to meet objectives. Analyze accounts to identify trends, issues, and root causes, and develop solutions to improve outcomes. Plan and execute weekly customer outreach, documenting progress and providing status updates. Partner cross-functionally to resolve account issues and negotiate resolutions within Product of authority. Perform core AR tasks including reconciliations, credit holds/releases, statements, dunning, and bad debt recommendations. Handle customer inquiries, resolve disputes, and maintain accounts (short-pays, chargebacks, credit memos, payment issues). Excellent written and verbal communication skills, with the ability to interact professionally with internal stakeholders and customers. Ability to work both independently and collaboratively within a team setting. Education & Experience 2 years of Accounts Receivable experience, including a foundational understanding of AR processes such as invoicing, aging, and cash application. 1+ year credit/collections experience preferred Bachelors degree in Accounting, Finance, Business, or a related field preferred (or equivalent combination of education and experience). Experience with SAP Accounts Receivable (AR) (highly desirable) Basic to intermediate Microsoft Excel skills (data entry, simple formulas; pivot tables and data analysis a plus).

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Integrated Resources, Inc

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