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Collections Specialist

Integrated Resources, Inc

Greenville, SC

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JOB DETAILS
SKILLS
Accounting, Accounts Receivable, Accounts Receivable Processing, Analysis Skills, Billing, Cash Applications, Chargebacks, Communication Skills, Credit and Collections, Cross-Functional, Data Analysis, Data Entry, Develop and Maintain Customers, Documentation, Establish Priorities, Finance, Identify Issues, Microsoft Excel, Negotiation Skills, Past Due Accounts, Pivot Tables, Presentation/Verbal Skills, Problem Solving Skills, Reconciliation, Resolve Customer Issues, SAP, Short Pays, Trend Analysis, Writing Skills
LOCATION
Greenville, SC
POSTED
30+ days ago
Key Responsibilities: X
  • Manage a portfolio of accounts, assessing receivables and prioritizing work to meet objectives.
  • Analyze accounts to identify trends, issues, and root causes, and develop solutions to improve outcomes.
  • Plan and execute weekly customer outreach, documenting progress and providing status updates.
  • Partner cross-functionally to resolve account issues and negotiate resolutions within Product of authority.
  • Perform core AR tasks including reconciliations, credit holds/releases, statements, dunning, and bad debt recommendations.
  • Handle customer inquiries, resolve disputes, and maintain accounts (short-pays, chargebacks, credit memos, payment issues).
  • Excellent written and verbal communication skills, with the ability to interact professionally with internal stakeholders and customers.
  • Ability to work both independently and collaboratively within a team setting.
Education & Experience
  • 2 years of Accounts Receivable experience, including a foundational understanding of AR processes such as invoicing, aging, and cash application.
  • 1+ year credit/collections experience preferred
  • Bachelors degree in Accounting, Finance, Business, or a related field preferred (or equivalent combination of education and experience).
  • Experience with SAP Accounts Receivable (AR) (highly desirable)
  • Basic to intermediate Microsoft Excel skills (data entry, simple formulas; pivot tables and data analysis a plus).

About the Company

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Integrated Resources, Inc

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