We are seeking a detail-oriented Credit & Collections Specialist to support Accounts Receivable operations by managing past-due accounts, processing customer payments, resolving billing issues, and maintaining strong customer relationships. This role is ideal for candidates with 1–3 years of AR or collections experience.
Key Responsibilities
Review aged receivables and prioritize past-due accounts for collection.
Contact customers to collect outstanding balances and resolve payment issues.
Research customer contact information using available resources.
Collaborate with Sales and Operations to support collection efforts.
Process credit card, EFT, and check payments accurately.
Send late fee and service charge notices for overdue accounts.
Investigate and resolve account discrepancies with customers and internal teams.
Maintain accurate payment records and ensure compliance with company policies.
Deliver professional customer service while protecting customer relationships.
Required Qualifications
High school diploma or GED.
1–3 years of Accounts Receivable or collections experience.
Intermediate Microsoft Office skills (Excel, Word, Outlook, PowerPoint).
Strong numerical accuracy and attention to detail.
Excellent communication, organization, and customer service skills.
Ability to manage multiple accounts and meet collection goals.
Reliable transportation required.
Ideal Candidate
A proactive AR professional with strong collections experience, excellent problem-solving skills, and the ability to build positive relationships while recovering outstanding payments.