Collections Specialist

CFS

Northfield, IL

JOB DETAILS
SKILLS
Accounts Receivable, Billing, Communication Skills, Credit and Collections, Customer Escalations, Detail Oriented, Establish Priorities, Follow Through, Leadership, Oracle, Pivot Tables, Presentation/Verbal Skills, Sales, System Integration (SI), Team Player, Vlookups, Writing Skills
LOCATION
Northfield, IL
POSTED
12 days ago


Collections Specialist



Position Overview:


Our client is seeking an experienced Collections Specialist to support a high‑volume Accounts Receivable team during a period of increased workload. This is an opportunity to work in a collaborative, fast‑paced environment.


Training will be fully onsite for the first two weeks, followed by a hybrid schedule (3 days onsite: Tuesday–Thursday).



Key Responsibilities for the Collections Specialist:



  • Manage high‑volume collections on accounts past 30 days due

  • Conduct consistent outbound collection calls and follow‑up emails

  • Assist with large and complex accounts

  • Review daily inboxes and prioritize collection efforts accordingly

  • Partner with internal teams to resolve billing or payment issues

  • For the international role: collaborate with sales teams and leadership on escalated accounts



Qualifications for the Collections Specialist:


Required:



  • 2–5 years of professional collections experience

  • Strong written and verbal communication skills

  • Professional, confident phone presence

  • Ability to work efficiently in a fast‑paced, high‑volume environment

  • Comfortable learning and navigating multiple systems

  • Intermediate Excel skills (VLOOKUP/XLOOKUP, pivot tables)


Preferred:



  • Experience with international collections

  • Familiarity with D365 or Oracle

  • Experience during system integrations or process changes



What We’re Looking For



  • Someone who can hit the ground running

  • Calm, patient, and adaptable under pressure

  • Detail‑oriented with strong follow‑through

  • Team‑oriented and dependable



Work Environment & Culture



  • Busy, high‑energy team with a supportive and inclusive culture

  • Business casual dress code

  • Strong internal collaboration and leadership support



Why This Role



  • Immediate opportunity to make an impact on aging AR

  • Competitive hourly pay

  • Hybrid flexibility after onboarding

  • Short‑term project ideal for candidates interested in temporary assignments




About the Company

C

CFS

Founded by CPA firms in 1994, Creative Financial Staffing has spent over 30 years helping job seekers and employers succeed. In fall 2025, we rebranded as CFS—a name that reflects our full range of expertise while staying true to the trusted company you know.

CFS is the industry’s leading employee-owned staffing firm, connecting top talent in accounting, finance, technology, and human resources. We provide skilled professionals on both a temporary and permanent basis across diverse industries, leveraging our extensive network to match the right people with the right opportunities.

Our dedication to excellence extends to our award-winning culture, recognized repeatedly for growth, recruiting, workplace environment, and employee support. Honors include Forbes’ “America’s Best Recruiting and Temporary Staffing Firms,” Staffing Industry Analysts’ top U.S. staffing rankings, FlexJobs’ Top 100 Companies for Remote and Hybrid Work, Top Workplaces USA, Newsweek’s Best Practices awards, and more.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Financial Services
FOUNDED
1994
WEBSITE
http://www.cfstaffing.com/