Job Description
Role: B2B Collections Specialist
Location: Phoenix, AZ 85009
Setting: 100% On Site
Hours: Full-time
Pay: $24 - $29
Schedule: 7am start
Key Responsibilities
Qualifications
Location: Phoenix, AZ 85009
Setting: 100% On Site
Hours: Full-time
Pay: $24 - $29
Schedule: 7am start
Key Responsibilities
- Manage high volume collections by proactively contacting customers via phone and email
- Monitor aging reports, follow up on delinquent accounts, and drive timely payment resolution
- Investigate and resolve billing discrepancies, short payments, and rejected invoices
- Review contracts and payment terms to ensure accurate billing and collections compliance
- Partner with billing, sales, and operations to remove payment barriers and resolve account issues
- Respond to customer inquiries and disputes with a firm, professional, service focused approach
- Maintain accurate account data, documentation, and reporting while supporting process improvements
Qualifications
- 35 years of Accounts Receivable/ commercial collections experience required
- Solid understanding of AR processes, accounting principles, and collections practices
- Experience with ERP/collections systems, strong Excel and Microsoft Office skills
- Confident, persistent communicator with strong negotiation and customer service skills
- Highly organized, detail oriented, and able to manage deadlines in a fast paced environment
- High school diploma or GED required
Numbers & Facts
| Location | Phoenix, AZ |
| Industry | Staffing/Employment Agencies |
| Salary | $24–$29 Per Hour |
| Company Size | 500 to 999 employees |
| Year Founded | 2006 |
About Company
The Intersect Group is a different and better business partner. We create unparalleled value for our clients by combining industry-leading Consulting capabilities with comprehensive Staffing and recruitment services. Clients trust us to deliver results based on our deep expertise and proven resources within finance, accounting, and information technology. Through our flexible delivery approach, you get the right solution, at the right time to accelerate your success and achieve all of your mission-critical objectives.
Skills
- Accountingunmatched
- Accounts Receivableunmatched
- Accounts Receivable Processingunmatched
- Billingunmatched
- Business-to-Business (B2B)unmatched
- Contract Reviewunmatched
- Credit and Collectionsunmatched
- Customer Support/Serviceunmatched
- Customer/Client Researchunmatched
- Data Qualityunmatched
- Detail Orientedunmatched
- Documentationunmatched
- ERP (Enterprise Resource Planning)unmatched
- High School Diplomaunmatched
- Microsoft Excelunmatched
- Microsoft Officeunmatched
- Negotiation Skillsunmatched
- Organizational Skillsunmatched
- Past Due Accountsunmatched
- Process Improvementunmatched
- Reconciliationunmatched
- Resolve Customer Issuesunmatched
- Sales Operationsunmatched
- Time Managementunmatched
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