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Skills
Accountingunmatched
Accounts Receivableunmatched
Analysis Skillsunmatched
Billingunmatched
Communication Skillsunmatched
Credit and Collectionsunmatched
Customer Support/Serviceunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft Wordunmatched
Past Due Accountsunmatched
Problem Solving Skillsunmatched
Telephone Skillsunmatched
Time Managementunmatched
Description
Description
The Collection Specialist will be responsible for the collections portion of the business. Within this area, the incumbent is accountable for achieving corporate collection goals and providing timely and accurate information to management for dissemination throughout all divisions of Tyler.
Responsibilities
Interact professionally with external customers on all collection issues, including making collection calls.
Work with other members of the collections team to determine and carry out the best method to resolve delinquent accounts.
Issue statements, provide invoice copies, and create accounts receivable adjustments as needed.
Provide statements, invoices and information to internal and external customers as needed to assist in resolving collection issues.
Qualifications
Associate degree or equivalent work experience
1-3 years of collection experience
Experience with collecting high value transactions
Accounting background desired
Microsoft Office experience (Excel, Word)
Strong analytical, communication and customer service skills
Excellent phone manner
Numbers & Facts
Location
Plano, TX
Industry
Accounting and Auditing Services
Company Size
2,500 to 4,999 employees
Year Founded
1966
About Company
Founded in 1966 and based in Plano, Texas, Tyler Technologies is the largest national provider of integrated software systems and information technology services exclusively focused on the public sector. Simply put — Tyler empowers people who serve the public.
We devote all of our time, energy and resources to help local governments and school districts become more efficient, accessible and responsive. At more than 11,000 local government offices in all 50 states, Canada, the Caribbean, the United Kingdom and other international locations, our clients can attest to our ability to fulfill this promise.
Tyler delivers an expansive portfolio of software and service solutions designed to automate mission-critical public sector operations, including:
State & Local Government Solutions
ERP | Financial
Courts & Justice
Appraisal & Tax
Records & Documents
Planning, Permitting & Licensing
Public Safety
School Solutions
Student Management
Financial
Our commitment goes well beyond delivering solutions that work for our public sector clients. It’s also about consistently delivering value for our employees and shareholders.
Working With Us
Working at Tyler means you are part of a vibrant community of professionals who care about their clients as much as they care about each other. We work closely, sharing knowledge and inspiring each other to learn and grow so that we can continually improve service to our clients. When you work at Tyler, you receive benefits that support your health and well-being. Our comprehensive offering was created to accommodate the diverse lifestyles of our staff.
Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender/sex, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws.