Collections Specialist

Kforce Inc.

Ridgeland, MS

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JOB DETAILS

SALARY

$24–$27

SKILLS

Accounting, Accounts Receivable, Aging Analysis, Analysis Skills, Best Practices, Billing, Business-to-Business (B2B), Cash Applications, Cash Flow, Cash Management, Communication Skills, Corporate Policies, Credit and Collections, Customer Relations, Customer Relationship Management (CRM), Customer Support/Service, Detail Oriented, Develop and Maintain Customers, Documentation, ERP (Enterprise Resource Planning), Establish Priorities, Finance, Financial Trend Analysis, High School Diploma, J D Edwards, Legal, Maintain Compliance, Microsoft Dynamics, Microsoft Excel, Multitasking, Negotiation Skills, Oracle, Organizational Skills, Partner Sales, Past Due Accounts, Performance Analysis, Performance Metrics, Pivot Tables, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Reconciliation, Resolve Customer Issues, Risk, SAP, Short Messaging Service (SMS), Team Player, Time Management, Trend Analysis, Unapplied Cash, Vlookups, Writing Skills

LOCATION

Ridgeland, MS

POSTED

1 day ago

Kforce has a client in Ridgeland, MS that is seeking a motivated and detail-oriented Collections Specialist to join our Accounts Receivable team. This role is responsible for managing outstanding customer balances, reducing delinquency, resolving payment issues, and maintaining positive customer relationships. The ideal candidate will possess strong communication skills, a customer-focused approach, and experience working in a high-volume corporate environment. Key Responsibilities:

Manage a portfolio of customer accounts and ensure timely payment of outstanding invoices
Conduct collection activities via phone, email, and written correspondence
Monitor aging reports and follow up on delinquent accounts
Research and resolve billing issues, payment discrepancies, and customer disputes
Maintain accurate documentation of collection efforts and customer communications
Perform account reconciliations and investigate outstanding balances
Analyze aging reports and payment trends
Research unapplied cash, short payments, deductions, and disputes
Work with internal teams to resolve collection-related issues
Build and maintain positive customer relationships while achieving collection goals
Negotiate payment arrangements within company guidelines
Respond to customer inquiries regarding invoices, statements, and account balances
Escalate high-risk accounts and collection concerns as needed
Partner with Sales, Customer Service, Billing, Cash Applications, and Finance teams to resolve account issues
Support process improvements that reduce aging balances and improve cash flow
Assist with audit requests and reporting requirements
Prepare collection activity updates and aging reports
Monitor collection performance metrics and identify trends
Support initiatives that improve efficiency and strengthen collection processes
Ensure compliance with company policies and procedures

Requirements:

High School diploma/GED or equivalent required; Associate's or Bachelor's degree preferred
2+ years of collections, accounts receivable, credit, or related accounting experience
Experience working in a high-volume corporate environment
Strong account reconciliation and problem-solving skills
Ability to analyze aging reports and prioritize workload effectively
Excellent negotiation and customer service skills
Strong verbal and written communication abilities
Proficiency in Microsoft Excel, including Pivot Tables and VLOOKUPs
Strong attention to detail and organizational skills
Ability to manage multiple priorities and meet deadlines

Preferred Qualifications:

Experience with ERP systems such as SAP, Oracle, JD Edwards, Microsoft Dynamics, or similar
Business-to-Business (B2B) collections experience
Experience handling large customer portfolios
Knowledge of credit and collections best practices
Experience supporting shared services or large corporate accounting environments

Key Competencies:

Collections Management
Accounts Receivable
Account Reconciliations
Customer Relationship Management
Problem Solving & Dispute Resolution
Cash Flow Management
Communication & Negotiation
Attention to Detail
Time Management

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.

About the Company

Kforce Inc.

Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services. Our KNOWLEDGEforce® empowers top companies to achieve their digital transformation goals. We curate teams of technical experts who deliver solutions custom-tailored to each client’s needs. These scalable, flexible outcomes are shaped by deep market knowledge, thought leadership and our multi-industry expertise.

Our integrated approach is rooted in 60 years of proven success deploying highly skilled professionals on a temporary and direct-hire basis. Each year, approximately 18,000 talented experts work with the Fortune 500 and other leading companies. Together, we deliver Great Results Through Strategic Partnership and Knowledge Sharing®.

COMPANY SIZE

1,000 to 1,499 employees

INDUSTRY

Financial Services

FOUNDED

1962

WEBSITE

http://www.kforce.com/

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