Collections Specialist

Varite, Inc

Scottsdale, AZ

JOB DETAILS
SALARY
$20–$23.57 Per Hour
SKILLS
Analysis Skills, Cash Flow, Communication Skills, Credit and Collections, Cross-Functional, Customer Support/Service, Detail Oriented, Establish Priorities, Finance, Google Apps, High School Diploma, Interpersonal Skills, Microsoft Excel, Microsoft Product Family, Microsoft Word, Operational Support, Partner Sales, Problem Solving Skills, Process Improvement, Real Estate, Risk, Risk Management, Sales Closing Skills, Technical Leadership, Time Management
LOCATION
Scottsdale, AZ
POSTED
1 day ago
Pay Rate Range: $20.00 - $23.57/hr. on W2
Initially, 5 days a week in-office, Monday-Friday (training period), with opportunity to be hybrid (max of 2 WFH days per week)
Summary:
  • Are you a problem solving, collections expert? Are you looking to bring value to the collection department and provide exceptional service to existing customers? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this work is for you. Join us as our newest Collections Specialist and help change the world of real estate, one home at a time.
Top Reasons to Apply:
  • Immediate Impact: Bring your expertise to a fast-paced team where your daily contributions directly support our operations and cash flow goals.
  • Cross-Functional Collaboration: Partner closely with Sales, Customer Service, and Finance teams, broadening your exposure across an innovative real estate tech leader.
  • Work in a dynamic environment at our Scottsdale office where you will be connected to a great culture.
What you'll do:
  • Execute a high volume of daily inbound and outbound calls and emails to efficiently resolve delinquent balances and secure payments.
  • Maintain high accuracy and speed while navigating multiple account queues to meet daily and weekly productivity goals.
  • Ability to professionally communicate with and handle the concerns of high value accounts by thoroughly reviewing the account and collaborating with the appropriate internal departments to resolve.
  • Perform account analysis and take a proactive approach to accounts that present a potential risk and bring that to the attention of management, with a proposed solution, to mitigate risks.
  • Work with supervisors to prioritize process improvements and to keep collectors abreast of development and changes related to our daily function.
  • Review and respond to customer inquiries in multiple queues.
How we work:
  • We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.
  • This is a hybrid role in our Scottsdale office three times each week.
What you'll bring:
  • Minimum of High School Diploma or equivalent.
  • 3+ years' experience in Business/Corporate Collections.
  • Proficient in Microsoft 365 and Google Workspace applications: Including Gmail, GDrive, MS Excel/Google Sheets, and MS Word/Google Docs.
  • Resourcefulness, ability to proactively identify opportunities for improvement, and ability to leverage available resources efficiently to overcome challenges and achieve goals.
  • Knowledge of Billing and Collections procedures.
  • Excellent time management skills with acute attention to detail.
  • Strong interpersonal skills and willingness to adapt to rapid change.

About the Company

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Varite, Inc