About the Company & Opportunity
• A well-established South Bend, IN company is seeking a dependable and results-driven Collections Specialist to join their accounting team.
• This Collections Specialist role focuses on maintaining healthy cash flow by monitoring accounts receivable, contacting customers for payments, and resolving billing discrepancies.
• The company prides itself on its long-term staff, supportive management, and strong reputation in the community.
• Perfect for a motivated Collections Specialist who enjoys communication, organization, and building positive customer relationships.
Why This Opportunity Stands Out
• Respected Local Employer – Trusted South Bend organization known for growth, stability, and great workplace culture.
• Independent, Hands-On Role – The Collections Specialist will manage their own portfolio of accounts with clear performance goals.
• Collaborative Team – Work alongside accounting and customer service to resolve payment and billing issues efficiently.
• Growth Potential – Opportunity to expand into AR or Credit Analyst roles as the company continues to grow.
Key Responsibilities
• Manage assigned customer accounts to ensure timely payments and maintain low delinquency rates.
• Contact customers via phone and email to collect outstanding balances and secure payment commitments.
• Research and resolve billing or payment discrepancies promptly.
• Prepare and maintain accurate aging reports, payment logs, and collection notes.
• Collaborate with sales, AR, and customer service teams to resolve account disputes.
• Recommend credit hold actions when necessary based on payment performance.
• Provide weekly updates on aging and collections metrics to management.
Core Competencies
• 2+ years of collections, accounts receivable, or credit management experience.
• Strong communication, problem-solving, and negotiation skills.
• Proficiency with Excel and accounting software (SAP, Epicor, NetSuite, or QuickBooks preferred).
• Detail-oriented and organized with the ability to manage multiple priorities.
• Dependable, self-motivated, and professional in all customer interactions.
Location: South Bend, IN
Schedule: Full-time, Monday–Friday
Compensation: $45,760–$56,160 annually,
Founded by CPA firms in 1994, Creative Financial Staffing has spent over 30 years helping job seekers and employers succeed. In fall 2025, we rebranded as CFS—a name that reflects our full range of expertise while staying true to the trusted company you know.
CFS is the industry’s leading employee-owned staffing firm, connecting top talent in accounting, finance, technology, and human resources. We provide skilled professionals on both a temporary and permanent basis across diverse industries, leveraging our extensive network to match the right people with the right opportunities.
Our dedication to excellence extends to our award-winning culture, recognized repeatedly for growth, recruiting, workplace environment, and employee support. Honors include Forbes’ “America’s Best Recruiting and Temporary Staffing Firms,” Staffing Industry Analysts’ top U.S. staffing rankings, FlexJobs’ Top 100 Companies for Remote and Hybrid Work, Top Workplaces USA, Newsweek’s Best Practices awards, and more.