Collections Specialist

LHH Recruitment Solutions is seeking a Collections Specialist for our client in Nassau County, Long Island, a well-established professional services organization. This is an excellent opportunity for a detail-oriented collections professional who thrives in a collaborative, fast-paced environment and enjoys building strong client relationships while driving successful collection efforts.

The ideal candidate will possess a strong background in business-to-business collections, excellent communication skills, and the ability to work effectively with internal stakeholders to manage accounts receivable and reduce outstanding balances.

Responsibilities

• Partner with Billing Attorneys to support collection efforts and resolve outstanding receivable balances.

• Contact clients regarding past due invoices and coordinate payment arrangements.

• Review aged accounts receivable reports and identify accounts requiring follow-up.

• Schedule and facilitate monthly meetings with billing partners to review aging reports and collection strategies.

• Research and resolve billing and payment discrepancies.

• Provide ongoing follow-up to Billing Attorneys regarding delinquent accounts and collection opportunities.

• Send payment reminders, invoice copies, and collection correspondence as approved.

• Prepare and distribute collection letters with attorney authorization.

• Process approved accounts receivable write-offs.

• Monitor electronic billing portals for invoice rejections and ensure timely resolution.

• Analyze e-billing rejections and recommend process improvements to reduce future issues.

• Maintain detailed spreadsheets tracking aged receivables, disputed balances, appeals, and payment deadlines.

• Assist with the implementation and optimization of the Aderant Collections Module.

• Collaborate closely with Partners, the Chief Operating Officer, Collections Manager, Billing Department, and Accounting Department.

• Support special projects and ad hoc requests as needed.

Qualifications

• Bachelor's degree required.

• Minimum of 3 years of collections experience.

• Experience with both B2B (Business-to-Business) and B2C (Business-to-Consumer) collections.

• Strong understanding of accounts receivable processes and collection best practices.

• Proficiency in Microsoft Excel and Microsoft Word.

• Experience working with accounting, billing, or ERP systems; Aderant experience is a plus.

• Excellent analytical and problem-solving skills.

• Strong organizational skills with exceptional attention to detail.

• Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.

• Strong customer service orientation with outstanding phone and interpersonal skills.

• Self-motivated, adaptable, and eager to learn.

Preferred Skills

• Professional services or legal industry experience.

• Experience working with electronic billing platforms.

• Ability to build productive relationships across all levels of an organization.

• Strong written and verbal communication skills.

Compensation & Benefits

• Salary range: $70,000 - $85,000 annually

• Compensation will be commensurate with experience, skills, and other job-related factors.

• Comprehensive benefits package available.

If you are a motivated collections professional looking to advance your career with a respected organization, we encourage you to apply today.

Pay Details: $70,000.00 to $85,000.00 per year

Search managed by: Joy Silva

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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