Collections Specialist

We are looking for a strong candidate to join the Finance team as a Collections Specialist, reporting to the Collections Manager. This is a new position due to growth. Hybrid

RESPONSIBILITIES

• Assist Billing Attorneys with collection efforts
• Contact clients for payment when asked by Billing Attorneys
• Review aged accounts receivable for invoices requiring follow up
• Schedule monthly in person or zoom meetings with billing partners to review their aged receivables
• Research billing discrepancies as well as payment discrepancies
• Follow up with Billing Attorneys on aged invoices and offer collection assistance
• Send payment reminders along with invoice copies
• Prepare and send collection letters when Billing Attorney agrees
• Perform accounts receivable write offs when applicable and approved
• Review web sites for rejected invoices and implement procedures for timely identification of e-billing rejections
• Analyze rejections to inform/implement procedures to minimize in the future
• Maintain spreadsheets for Billing Attorneys of aged items/appealed items and deadlines
• Explore functionality of Aderant Collections module
• Work closely with Partners, Chief Operating Officer, Collections Manager, Billing Department and Accounting Department
• Ad hoc requests and special projects

EXPERIENCE

• 4 year college degree
• 3+ years of collections experience
• Law firm or professional service experience a plus
• Experience with Aderant and e-billing websites a plus
• Experience in B2B (Business to Business) and B2C (Business to Consumer) collections
• Proficient in Microsoft Excel and Word

PROFESSIONAL ATTRIBUTES

• Strong work ethic and motivated
• Customer service oriented
• Exceptional phone skills
• Excellent interpersonal skills
• Attention to detail
• Quick learner
• Ability to multi task and prioritize
• Strong communication and organizational skills
• Flexibility to adapt to changing priorities in a fast-paced environmen

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.