Collections Specialist

CFS

Uniontown, OH

$41,600–$52,000 Per Year

5 days ago

Job Description

Collections Specialist

Position Overview: The Business to Business Collections Specialist is responsible for managing accounts receivable, maintaining positive client relationships, and ensuring timely payment of outstanding invoices. This role requires a balance of professionalism, persistence, and customer service, with a focus on resolving payment issues while preserving strong business partnerships.

This position is ideal for someone who is detail oriented, confident in communication, and comfortable navigating financial conversations with corporate clients.

Salary: $41,600 - $52,000

Key Responsibilities

Manage a portfolio of business accounts and monitor outstanding balances
Contact clients regarding past due invoices through phone, email, and written communication
Investigate and resolve billing discrepancies, short pays, and disputed charges
Negotiate payment arrangements when necessary while adhering to company policies
Prepare aging reports, account summaries, and collection status updates for management
Recommend accounts for escalation, credit hold, or third party collections when appropriate
Ensure compliance with company procedures and applicable regulations
Build and maintain positive, professional relationships with client contacts

Qualifications

Experience in B2B collections, accounts receivable, or related financial roles preferred
Strong communication and negotiation skills
Ability to handle difficult conversations with professionalism and tact
High attention to detail and strong organizational skills
Proficiency with accounting software, ERP systems, and Microsoft Office
Ability to analyze account data and identify payment trends or issues

Preferred Traits

Comfortable balancing firmness with customer service
Problem solver who can navigate complex billing situations
Team oriented mindset with a willingness to collaborate across departments

Numbers & Facts

Location	Uniontown, OH
Industry	Financial Services
Salary	$41,600–$52,000 Per Year
Company Size	500 to 999 employees
Year Founded	1994
Website	http://www.cfstaffing.com/

About Company

Founded by CPA firms in 1994, Creative Financial Staffing has spent over 30 years helping job seekers and employers succeed. In fall 2025, we rebranded as CFS—a name that reflects our full range of expertise while staying true to the trusted company you know.

CFS is the industry’s leading employee-owned staffing firm, connecting top talent in accounting, finance, technology, and human resources. We provide skilled professionals on both a temporary and permanent basis across diverse industries, leveraging our extensive network to match the right people with the right opportunities.

Our dedication to excellence extends to our award-winning culture, recognized repeatedly for growth, recruiting, workplace environment, and employee support. Honors include Forbes’ “America’s Best Recruiting and Temporary Staffing Firms,” Staffing Industry Analysts’ top U.S. staffing rankings, FlexJobs’ Top 100 Companies for Remote and Hybrid Work, Top Workplaces USA, Newsweek’s Best Practices awards, and more.