Collections Specialist

Wexford, PA 15090 | $50,000–$56,000

About the Company

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• Established organization with a supportive, team-oriented environment

  
  
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• Opportunity to work directly with customers while supporting the company’s financial operations

  
  
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• Fast-paced role with opportunities to build your collections and accounts receivable experience

  
  
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Collections Specialist Responsibilities

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• Contact customers regarding outstanding invoices and past-due balances

  
  
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• The Collections Specialist will monitor aging reports and follow up on delinquent accounts

  
  
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• Research and resolve payment discrepancies and account issues

  
  
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• The Collections Specialist will maintain accurate customer account records and collection notes

  
  
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• Collaborate with internal departments to resolve billing and payment issues

  
  
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• The Collections Specialist will provide professional and courteous customer service throughout the collections process

  
  
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Qualifications of the Collections Specialist Role

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• Previous collections, accounts receivable, or customer service experience preferred

  
  
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• Strong communication and negotiation skills

  
  
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• Basic Microsoft Excel knowledge

  
  
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• Strong attention to detail and organization

  
  
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• Ability to manage multiple priorities in a fast-paced environment

  
  
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• Dependable and professional approach to customer interactions

  
  
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