Accounting, Accounts Receivable, Analysis Skills, Billing, Communication Skills, Credit and Collections, Customer Support/Service, Microsoft Excel, Microsoft Office, Microsoft Word, Past Due Accounts, Problem Solving Skills, Telephone Skills, Time Management
Description
The Collection Specialist will be responsible for the collections portion of the business. Within this area, the incumbent is accountable for achieving corporate collection goals and providing timely and accurate information to management for dissemination throughout all divisions of Tyler.
Responsibilities
- Interact professionally with external customers on all collection issues, including making collection calls.
- Work with other members of the collections team to determine and carry out the best method to resolve delinquent accounts.
- Issue statements, provide invoice copies, and create accounts receivable adjustments as needed.
- Provide statements, invoices and information to internal and external customers as needed to assist in resolving collection issues.
Qualifications
- Associate degree or equivalent work experience
- 1-3 years of collection experience
- Experience with collecting high value transactions
- Accounting background desired
- Microsoft Office experience (Excel, Word)
- Strong analytical, communication and customer service skills
- Excellent phone manner
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Tyler Technologies Inc
Founded in 1966 and based in Plano, Texas, Tyler Technologies is the largest national provider of integrated software systems and information technology services exclusively focused on the public sector. Simply put — Tyler empowers people who serve the public.
We devote all of our time, energy and resources to help local governments and school districts become more efficient, accessible and responsive. At more than 11,000 local government offices in all 50 states, Canada, the Caribbean, the United Kingdom and other international locations, our clients can attest to our ability to fulfill this promise.
Tyler delivers an expansive portfolio of software and service solutions designed to automate mission-critical public sector operations, including:
State & Local Government Solutions
- ERP | Financial
- Courts & Justice
- Appraisal & Tax
- Records & Documents
- Planning, Permitting & Licensing
- Public Safety
School Solutions
- Student Management
- Financial
Our commitment goes well beyond delivering solutions that work for our public sector clients. It’s also about consistently delivering value for our employees and shareholders.
Working With Us
Working at Tyler means you are part of a vibrant community of professionals who care about their clients as much as they care about each other. We work closely, sharing knowledge and inspiring each other to learn and grow so that we can continually improve service to our clients. When you work at Tyler, you receive benefits that support your health and well-being. Our comprehensive offering was created to accommodate the diverse lifestyles of our staff.
Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender/sex, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws.
2,500 to 4,999 employees
Accounting and Auditing Services