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Skills
- Accountingunmatched
- Career Developmentunmatched
- Communication Skillsunmatched
- Credit and Collectionsunmatched
- Cross-Functionalunmatched
- Customer Escalationsunmatched
- Customer Support/Serviceunmatched
- Detail Orientedunmatched
- Financeunmatched
- Financial Operationsunmatched
- Fitnessunmatched
- High School Diplomaunmatched
- Leadershipunmatched
- Mentoringunmatched
- Operational Strategyunmatched
- Problem Solving Skillsunmatched
- Process Developmentunmatched
- Process Improvementunmatched
- Product Packagingunmatched
- Team Lead/Managerunmatched
Description
Collections Team Lead
Corporate Headquarters
12575 Uline Drive, Pleasant Prairie, WI 53158
Looking to grow your leadership career in finance? Join Uline as a Collections Team Lead, where you'll mentor a dedicated team, improve processes and make a direct impact on financial operations for our growing North American company.
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Position Responsibilities
Lead the Corporate Collections team by managing workflow, conducting regular check-in meetings and creating a positive work environment.
Evaluate team member performance through regular feedback, career development discussions and year-end reviews.
Resolve escalated customer concerns and guide the team in effective payment collection strategies.
Partner with management to identify process improvements and recommend solutions that enhance operational efficiency.
Coordinate cross-functional resources to support collection initiatives, including leading Customer Service team members when needed.
Minimum Requirements
High school diploma or equivalent. Bachelor’s degree in finance, accounting or a related field preferred.
2+ years of collections or customer service experience. Leadership experience a plus.
Strong communication and customer service skills with excellent attention to detail.
Ability to work from our Waukegan office at least 50% of the time.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
On-site café and first-class fitness center with complimentary personal trainers.
Over four miles of beautifully maintained walking trails.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.
EEO/AA Employer/Vet/Disabled
#LI-CD1
#CORP
(#IN-PPFIN2)
#ZR-ALLCORP
Numbers & Facts
| Location | Pleasant Prairie, WI |
| Industry | Business Services - Other |
| Company Size | 5,000 to 9,999 employees |
| Year Founded | 1980 |
| Website | https://www.uline.jobs/ |
About Company
In 1980, Liz and Dick Uihlein recognized a local need for a shipping supply distributor and started Uline from their basement. Their first product was the H-101 carton sizer (still offered today). From those humble beginnings, the business has grown far beyond their expectations, while still remaining a family-owned and run company.
Uline is now North America's leading distributor of shipping, packaging and industrial supplies with over 1,700 box sizes in stock. Product lines have expanded to include retail, safety, material handling and janitorial items. Uline's 900+ page catalog reaches businesses nationwide, offering over 41,000 products always in stock for quick delivery.
With over 9,000 North American employees, Uline has distribution centers near Chicago, IL; Minneapolis, MN; Allentown, PA; Los Angeles, CA; Atlanta, GA; Dallas, TX; Seattle, WA; Reno, NV; Miami, FL; and Columbus, OH. There are also locations in Mexicali and Monterrey, Mexico and near Toronto and Edmonton, Canada.
Uline is a drug-free workplace.