Collections Team Lead
Corporate Headquarters
12575 Uline Drive, Pleasant Prairie, WI 53158
Are you an emerging leader in the financial field? Do you have excellent customer service skills with an eye for detail? As a Collections Team Lead at Uline, help guide the dedicated accounts receivable team that supports our growing North American company!
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Position Responsibilities
Guide a Collections team, managing workflow, conducting check-in meetings and promoting a positive work environment.
Evaluate team member performance, providing regular feedback, career planning discussions and year-end reviews.
Resolve escalated customer concerns and coach the team on timely payment collection strategies.
Collaborate with management to identify process improvements and provide recommendations to ensure efficient operations.
Minimum Requirements
High school diploma or equivalent. Bachelor’s degree in finance, accounting or a related field preferred.
2+ years of collections or customer service experience. Leadership experience a plus.
Strong communication and customer service skills with excellent attention to detail.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
On-site café and first-class fitness center with complimentary personal trainers.
Over four miles of beautifully maintained walking trails.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.
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Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore
to learn more!In 1980, Liz and Dick Uihlein recognized a local need for a shipping supply distributor and started Uline from their basement. Their first product was the H-101 carton sizer (still offered today). From those humble beginnings, the business has grown far beyond their expectations, while still remaining a family-owned and run company.
Uline is now North America's leading distributor of shipping, packaging and industrial supplies with over 1,700 box sizes in stock. Product lines have expanded to include retail, safety, material handling and janitorial items. Uline's 900+ page catalog reaches businesses nationwide, offering over 41,000 products always in stock for quick delivery.
With over 9,000 North American employees, Uline has distribution centers near Chicago, IL; Minneapolis, MN; Allentown, PA; Los Angeles, CA; Atlanta, GA; Dallas, TX; Seattle, WA; Reno, NV; Miami, FL; and Columbus, OH. There are also locations in Mexicali and Monterrey, Mexico and near Toronto and Edmonton, Canada.
Uline is a drug-free workplace.