Collector I

Our Purpose 
At Vibe, we are driven by our mission to elevate community and create opportunity. We believe in fostering an environment of inclusivity where every team member has the chance to grow professionally. Guided by our core values – be inclusive, educate, embrace change, and seek opportunities - we are dedicated to making a positive impact in the lives of our members and communities. As we continue to grow and expand our team, we are seeking passionate individuals who share our vision and are eager to join us in our journey. If you are someone who is passionate about making a difference and is committed to creating a brighter future for our communities, we invite you to explore this exciting opportunity at Vibe!

 

Your Role: Collector I
As a Collector, you will play a critical role in minimizing delinquency and loan loss while maintaining positive, professional relationships with members. You’ll work directly with members to understand financial situations, create repayment solutions, and ensure accounts are resolved responsibly—always working toward the goal of reducing risk without adding to member hardship.

This role combines strong communication skills, problem‑solving, and member‑focused service to help both the member and the credit union achieve the best possible outcomes.

What You’ll Do:

What We’re Looking For:
 

Physical Requirements
The physical demands described represent those required to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

While performing this role, the employee may be required to hear, see, talk, stand, walk, stoop, kneel, lift, push, pull, and grasp.