Collector - Outbound

Linde plc

Ankeny, IA

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JOB DETAILS

SKILLS

Credit and Collections, Customer Escalations, Past Due Accounts, Telephone Skills

LOCATION

Ankeny, IA

POSTED

25 days ago

In this role, you will answer inbound phone calls from internal and external customers
Process payments are part of your role
Further, you will make credit release decisions following procedures as stated in The Linde Gas & Equipment Inc. way
Refer customer disputes to field personnel for final resolution
Also, you will make payment arrangements on delinquent accounts
And you will perform outbound collections calls in support of credit release procedures
Escalate customer disputes and collections situations as necessary
Assist team in meeting inbound service level standards

About the Company

L

Linde plc

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