Collector/Resolution Specialist

Brock & Scott
  • Wilkesboro, North Carolina
    30+ days ago

    Job Description

    Earn $1,500+ per month in bonuses!
    Mostly inbound leads. Grow your career with training and advancement opportunities


    Are you a motivated go-getter ready to make an impact?
    We're looking for energetic, results-driven individuals to join our collections team. Many people from a variety of backgrounds have succeeded in this role, so you don't need prior collections experience, just a high school diploma, a positive attitude, and a drive to succeed.

    What You'll Do:
    • Help consumers resolve accounts via phone, email, and mail
    • Handle inbound calls and assist with questions and payments
    • Track all communications and keep accurate account records
    • Recommend next steps and generate repayment documents when needed

    Why You'll Love It Here:
    • Base Pay: up to $18.50 per hour with no draw against your base
    • Bonus Potential: $1,500+ per month for on-target performers (performance-based; tied to goals and attendance)
    • Collaborative, supportive team environment
    • Career growth opportunities in a stable, growing company

     

    Numbers & Facts

    LocationWilkesboro, North Carolina

    Skills

    • Credit and Collectionsunmatched
    • Customer Support/Serviceunmatched
    • High School Diplomaunmatched
    • Record Keepingunmatched
    • Team Playerunmatched

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