Background Investigation, Banking Services, Communication Skills, Computer Maintenance, Computer Skills, Consumer Finance, Credit Analysis, Credit Processing, Credit and Collections, Customer Relations, Customer Retention/Renewal, Customer Support/Service, Customer/Client Research, Develop and Maintain Customers, Documentation, Finance Software, Loans, Multitasking, Problem Solving Skills, Regulatory Compliance, Sales, Schedule Development, Telesales, Training/Teaching, Underwriting
Byrider - 1575 Miamisburg Centerville Rd, Dayton, OH 45459
Collector / Underwriter (Consumer Finance)
CNAC is Byrider’s exclusive lending company. We are currently seeking a Collector / Underwriter to join our team in Dayton!
Rewards for Collector / Underwriter:
- Annual compensation: $45,000.00 - $65,000.00
- $22-$25/hour based on experience plus a monthly bonus opportunity
- Full benefits package including Health, Dental, Vision, PTO, 401(k)
- Career growth oppurtunities
- Industry-leading customer program
- Established company with 37 years in business
- Growing national organization
Responsibilities for Collector / Underwriter:
- Manage collections activities while maintaining positive customer relations
- Handle inbound and outbound customer communications regarding payment solutions
- Review customer accounts and assist with underwriting and credit decisions
- Evaluate customer information, payment history, and supporting documentation
- Assist with lending and credit origination processes
- Help ensure branch and lending compliance standards are maintained
- Support customer retention efforts through effective communication and problem solving
- Work within consumer finance and underwriting software systems
- Demonstrate a high level of customer service and professionalism
- Attend ongoing training and development classes
Hours for Collector / Underwriter:
- Full-time (40 hours per week)
- 100% onsite
- No Sundays
- Store hours: Monday-Friday 9:00 a.m.-7:00 p.m. and Saturday 9:00 a.m.-4:00 p.m.
- Shifts will vary based on business needs
Requirements for Collectors / Underwriter:
- 2+ years of experience in collections, underwriting, consumer finance, customer retention, banking, call center, sales, or related fields
- Experience reviewing credit applications or making lending decisions preferred
- Strong communication, customer service, and computer skills
- Ability to multitask and make sound decisions in a fast-paced environment
- Ability to work scheduled hours and remain fully onsite
- Ability to pass a background check