College Auditions and Interviews Student Assistant

In order to participate in Berklee Student Employment, a student must fulfill the following requirements:

• Current student at Berklee College of Music or Boston Conservatory at Berklee.

• Enrolled at least half-time in a degree, diploma, or certificate-seeking undergraduate or graduate program. Summer is the only semester in which a student can maintain employment without being enrolled. In this case, the student must be pre-registered for the upcoming fall semester. This exception does not apply to fall or spring semesters.

• Have a valid United States Social Security Number (SSN).

• Remain in “valid” Visa status as applicable.

• A minimum 2.0 cumulative GPA. Students in their first semester can work, even though they do not have an official GPA until the completion of their first semester.

• Federal Work Study student may apply.

• In good disciplinary standing.

• Must be located in the U.S.

For complete program details, please go to our website: www.berklee.edu/se.

The Auditions & Interviews Student Assistant supports the thousands of prospective students applying to Berklee’s three US-based campuses. Under the direction of the Manager of Auditions Operations, this team provides world-class service and VIP treatment to all prospective students and their families. This role helps direct general admissions operations duties and the successful implementation of the audition and interview (A&I) including, but not limited to communications and event staffing.

Customer Service and Communication:

• Serves as the first point of contact for prospective students and families relating to the A&II component of the admissions process. Team members will handle inbound and outbound communications via Auditions phone line and emails.

• Ensures that the highest level of service is provided to applicants with a view towards ensuring that their experience with Berklee far exceeds that of any competing institutions.

Audition Event Facilitation:

• As event and operations assistants, support all Berklee College of Music on-campus A&I events. A&I events will take place from 8:00 AM to 6:00 PM

• Assists the Auditions Team with preparing all materials needed for an on-campus audition event

• Serve as co-host for online A&I events on Mondays and Thursdays during peak audition season.

• Provide event support for Boston Conservatory on-campus audition events as needed on Saturdays and Sundays during peak audition season.

• Assist the Audition team with scheduling faculty auditioners, interviewers, and other student workers for on-campus A&I events.

• Other duties as assigned by either the Manager of Auditions Operations or the Auditions Coordinators.

Knowledge and Skills Required/Preferred:

• A strong desire to represent the Berklee College and Boston Conservatory community for prospective students and families.
• Attention to detail, strong organization and time-management skills.
• Prior history of customer service related skills.
• Must be self-motivated, possess an entrepreneurial spirit, and have the ability to work independently.
• Able to conduct both written and oral communication in an articulate, professional and knowledgeable manner.
• Ability to maintain and promote confidentiality required.
• Familiarity with spreadsheet applications, strong writing and reading skills, and strong computer skills (include database file and advanced word processing use). Familiarity with Salesforce or other CRMs a plus but not required.

Hourly Rate: $16.45
Supervisor: Andrew Klang