College Service Officer

Posting Details

Posting Details (Default Section)

Closing Date: 08/31/2026 Open Until Filled Yes Classification Title College Service Officer Working Title College Service Officer Recruitment Limits Location District Pay Information

Range 2 ($5,331.46 - $5,598.03) per month based on the current POA salary schedule.

• New employees will begin on Step G ($5,331.46)

Salary negotiation is not allowed.

• Promoted or transferred employees will be placed as specified in the CBA.
• This position is FLSA - Non-exempt (may accrue overtime).
• Excellent Benefits are provided to all Contract employees with assignments greater than, or equal to, 50% (0.50 FTE) and all eligible dependents.
• A temporary probationary period will apply to the employee entering this assignment.

The SDCCD Employment Web Page provides a link to employee collective bargaining agreements/handbooks, salary schedules and more information about terms and conditions of employment to include salary and benefits.

Position Equivalent FTE:

1.0 FTE

No. Months: 12 Months Position Number: 002164 FLSA Status Non-Exempt (accrues overtime) Position Type Classified Bargaining Unit Police Officers Association Range 2 Department College Police The Position

Join Our College Police Team at SDCCD - Serve, Protect, and Support the SDCCD Community:

Make a meaningful impact by helping create a safe, welcoming, and supportive environment for students, faculty, staff, and visitors across our campuses. As part of the SDCCD College Police Department, you'll serve a diverse educational community while contributing to public safety, emergency preparedness, and student success.

Applications are currently being accepted for College Service Officer in the College Police/Parking Services, located District-Wide. Hours vary. Selected candidate must be willing to adjust work days/hours based on the department's needs.

Please note that an employee may be transferred to any site at the option of the Chancellor.

Classification Description

Click here for description.

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Desired Qualifications

• Analyze situations accurately and respond quickly and appropriately;
• Communicate directions and information to the public;
• Customer service skills;
• Determine reasonable action in situations not covered by guidelines;
• Enforce pertinent parking laws, rules, and regulations with tact, firmness, and diplomacy;
• Establish and maintain effective working relationships with others;
• Make detailed observations and accurately remember facts;
• Oral and written communications skills;
• Understand and follow oral and written directions;
• Write clear and concise reports of factual occurrences.

Foreign Degree:

Applicants with foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) or Academic Credentials Evaluation Institute, INC. (ACEI). A copy of the evaluation must be submitted with your online application.

Commitment to Diversity:

All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and classified professionals.

Click (https://www.sdccd.edu/departments/human-resources/eeo-diversity/policies-and-procedures.aspx) for the EEO / Diversity / Nondiscrimination - Policies and Procedures

Special Instructions to Applicants:

To ensure consistency, fairness, and alignment with our commitment to Diversity, Equity, Inclusion, and Accessibility (DEIA), please submit only the materials specifically requested in this posting (e.g., no personal photos, articles, etc.). Be sure to upload the required documents using the respective document name labels. Uploading extraneous materials, unless explicitly requested, may result in your application not being reviewed. Only complete application packets will be forwarded to the committee.

Application materials sent via mail, fax, or email will not be accepted. All correspondence, including interview invitations, will be communicated via email.

We are dedicated to maintaining the confidentiality of all inquiries, nominations, and applications in the strictest confidence, and we encourage applicants from diverse backgrounds to apply.

• Complete online application; AND;
• Ability to pass a thorough background investigation.

Tentative Timeline (Subject to Amendments) Conditions of Employment:

SELECTED CANDIDATE IS REQUIRED TO COMPLETE THE FOLLOWING PRIOR TO EMPLOYMENT:

• Submit "official" college transcripts as stated on application (even if a degree is not a requirement for this position);
• Pass a pre-employment physical exam at the District's expense;
• Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment);
• Have fingerprints taken by a Live Scan computer at the District's expense (Clearance must be received prior to first day of employment);
• Present original documents for proof of eligibility to work in the United States as required by the I9 Employment Eligibility Verification form; AND,
• Attend a new hire processing appointment in People, Culture, and Technology Services located at the District Administrative Offices.

EMPLOYMENT AFTER RETIREMENT

If you accept a contract (permanent) position with SDCCD and are a retired annuitant with CalPERS or CalSTRS, you must reinstate from your retirement system. Please reference the CalPERS or CalSTRS website for further information.

CalPERS Link: https://www.calpers.ca.gov/retirees/working-after-retirement/reinstatement-from-retirement

CalSTRS Link: https://www.calstrs.com/retirement-after-reinstatement-enhancements-faq

Additional Information:

EMPLOYEE BENEFITS

SDCCD provides a comprehensive fringe benefit package for its full-time classified employees. The District contributes toward the cost of the premium (including dependent coverage) for the medical insurance plan options. Additional benefits include dental, vision, sick leave, vacation and opportunities for professional development. Contract employees become members of the California Public Employees' Retirement System (CalPERS) upon appointment.

• Medical, dental, and vision plans are 100% employer paid for you and all dependents
• $50,000 group term life insurance
• 12 vacation days, 12 sick days, 16 holidays, and winter recess paid time off
• Tuition reimbursement
• Educational incentive program (for salary advancement)
• CalPERS employer contribution rate of 27.05%

Posting Number CL01920

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • I understand that a COMPLETE application packet is required for consideration, which includes the following: 1) All required documents as listed in the special instructions 2) Responses to supplemental questions (clear and detailed responses are required as they will be carefully evaluated to determine the most qualified candidate(s) to be invited for an interview; please do not paste your resume, or put "see resume", or "N/A" or leave blank)

• Yes

• No

• • I understand that my responses to the application supplemental questions are heavily weighted during the application screening and evaluation process, and responses such as "N/A", "see resume", or no responses will result in deduction of points to my application.

• Yes

• No

• • We believe that the application and interview process should be a reflection of your skills, insights, and experiences, and we are looking to understand your unique qualifications for the role. I understand that responses ENTIRELY generated by Artificial Intelligence (AI) tools can result in disqualification from the application process.

• Yes

• No

• • Please describe your experience relating to customer service skills.

(Open Ended Question)

• • Describe your experience working independently and prioritizing multiple tasks/jobs.

(Open Ended Question)

• • Describe any experience you have directing traffic or controlling people in crowds.

(Open Ended Question)

• • What skills and abilities do you have that make College Service Officer a good fit for you?

(Open Ended Question)

• • The San Diego Community College District has a very diverse student, faculty and classified professional population with respect to academic, socioeconomic, cultural, disability, gender identity, sexual orientation and ethnic backgrounds. Describe your professional development, community involvement, and professional experience working with these diverse groups.

(Open Ended Question)

• • I understand that the initial salary placement for new employees will be the first step of the salary range, following the language included in the Pay Information section of this job posting and that salary negotiation is not allowed. I also understand that if I am a current San Diego Community College District contract employee, promotional salary placement will follow the guidelines established within the applicable Collective Bargaining Agreement (CBA) as referred to in Section 15.2 from the Police Officer Association (POA) Unit.

(Open Ended Question)

Required & Optional Documents

Required Documents

Optional Documents