College Work-Study Financial Aid Student Assistant

College Work-Study Financial Aid Student Assistant

Salary

See Position Description

Location

Campus - To be determined by department, MI

Job Type

College Work Study Student

Job Number

202301192

Department

Financial Aid

Opening Date

05/06/2026

Closing Date

6/7/2026 11:59 PM Eastern

Bargaining Unit

NBU - CWS

Salary Range

$16.08 per hour

Position Level

N/A

Working Hours and/or Working Conditions

WORKING CONDITIONS: Primarily on-campus with occasional virtual assistance. No travel is required beyond campus locations. PHYSICAL DEMANDS: Must be able to sit for extended periods, use a computer, and communicate effectively in person and online. HOURS: Work hours shall not exceed 20 hours per week for clerical positions. Hours are based on college work-study funding and may not conflict with class schedules. Position terminates at the end of the semester or when the award is exhausted.

Knowledge, Skills and Abilities

Knowledge: Basic understanding of financial aid processes and FAFSA requirements. Skills: Strong communication and interpersonal skills; proficiency in computer applications and online platforms. Abilities: Ability to handle sensitive information confidentially; ability to explain complex processes clearly; ability to work independently and collaboratively.

Supervision

SUPERVISION RECEIVED: Reports to the Director of Financial Aid, takes direction from the full-time staff or supervisor as assigned. SUPERVISION GIVEN: None

• Description
• Benefits
• Questions

Job Function

The College Work-Study Financial Aid Student Assistant supports the Financial Aid Office at Macomb Community College by assisting students and parents with completing the Free Application for Federal Student Aid (FAFSA) and creating Federal Student Aid Identification (FSA ID) accounts. This position ensures accessibility through both in-person and virtual assistance, promoting financial literacy and providing excellent customer service to the college community. Additionally, the role includes administrative tasks such as document preparation, data entry, and maintaining accurate, confidential records in compliance with regulations.

Now Accepting Applications for the Spring/Summer 2026 Semester.

All applicants MUST meet the following criteria or will be marked disqualified:

• a current student at Macomb Community College taking AT LEAST 6 credit hours.
• currently have a work-study award given by Financial Aid - If you have not received an award or are not sure, fill out and submit this form and contact finaid@macomb.edu with questions.

Job Responsibilities

• Provide guidance to students and parents in completing FAFSA applications accurately and on time
• Explain sections of the FAFSA form, including income, household, and asset details.
• Assist individuals in creating and managing FSA ID accounts, emphasizing security and proper use
• Conduct in-person sessions on campus and offer virtual support via email, chat, or video conferencing
• Maintain accurate records of interactions while ensuring confidentiality and compliance with privacy regulations
• Stay informed about updates to FAFSA procedures and participate in training sessions as required
• Deliver excellent customer service by addressing inquiries and concerns professionally.
• Collaborate with Financial Aid Office staff to resolve complex cases and share best practices
• Promote financial literacy resources to students for responsible financial decision-making
• Prepare incoming document for scanning (internal and external mail); link documents within the ImageNow system
• Perform data entry functions in the Colleague system for incoming documents/forms and related processes

Education

Must be a current Macomb Community College student working toward a degree.

Qualifications

Familiarity with the FAFSA application process preferred. Previous customer service or administrative experience is a plus.

This position is not eligible for benefits.

01

Are you a Macomb Community College student enrolled in 6 credit hours or more towards your academic program for the semester you are applying to?

• Yes
• No

02

Did you fill out a FAFSA form (Free Application for Federal Student Aid) for the 2025 - 2026 Academic Year?

• Yes
• No

03

Do you have a work-study award for the semester you are applying for? *If your response is no, please copy this link in your browser, fill out a work study request form, and upload to your financial aid documents in My Macomb: https://my.macomb.edu/page/2656?SearchId=671563

• Yes
• No
• Unsure (reach out to workstudy@macomb.edu)

Required Question

Employer Macomb Community College

Address 16000 Hall Rd

Clinton Township, Michigan, 48038

Phone 586-445-7885

Website https://www.macomb.edu/human-resources/index.html