Earl Stewart Toyota is hiring and we want to talk to you!
About Us
Working at Earl Stewart Toyota means you have a true career path to follow... even if it leads you beyond our company to a new field or career. We innovate. We learn from our team members to grow as an organization. We know what we don't know... this is why be practice reverse-mentoring (some of us older guys have a lot to learn) and use employee self-evaluations.
We are a car dealership, that's true... but we are more than that. We are 150+ human beings ranging in age from 21 to 76, men and women from almost every imaginable background. We have recently adopted a non-smoking workplace policy. We operate under a sound ethical code. We belong in the 21st century.
We are Earl Stewart Toyota.
WE OFFER:
- Paid Vacation
- 401K
- Life Insurance provided by company
- Health, Dental and Vision Insurance
- Disability Insurance
- Use of company yacht
- Family Fund
- Personal Days
- Wellness program
- Paid Maternity/Paternity Leave
- Pet Bereavement
Responsibilities
- Greet customers in a professional manner
- Provide basic information to callers who have general inquires
- Assist the Body Shop Manager with various clerical duties as needed
- Friendly, professional, courteous and efficient when working with all customers and employees
- Calculate the customer’s bill using the dealership’s computer system.
- Receive cash, checks and credit card payments from customers and records the amount received on the repair order and/or counter ticket.
- Make changes accurately and issues receipts to customers
- Record totals of counter tickets and repair orders, verify against all cash, checks and credit card payments on hand at end of shift
- Work with department managers to keep abreast of new products and services offered by the dealership and any changes in price
- Refer customers who have additional questions to the appropriate individual
- Handle customer complaints with integrity and poise and refers the customer to the appropriate individual for further communication
Qualifications
- Demonstrated superior customer service skills
- Excellent communication skills and high attention to detail
- Ability to multi-task and handle several phone calls at once
- Must have at least a high school diploma/GED
- Must be proficient in Microsoft Word and Excel
- Must have dealership and/or recent retail receptionist experience
- All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, drug test, credit report, and valid driver license
- Professional appearance and strong work ethic