The Collision Center Manager oversees auto body repair operations, ensuring accurate estimates, customer satisfaction, and efficient workflow management.
They meet with customers to assess damages, explain estimates, and promote quality repairs or OEM parts, collaborating with technicians and parts teams to plan repairs.
The role involves working with insurance adjusters to manage claims and approvals, supporting shop growth through sales-oriented estimating, and maintaining high service standards.
Candidates should have experience in auto body estimating or repair, familiarity with industry software like CCC One or Mitchell, and strong communication skills. Organizational ability and the capacity to handle multiple claims under pressure are essential.
Benefits include competitive pay with bonuses or commissions, health insurance, paid time off, 401(k), paid training, and support tools like loaner vehicles. The position offers a Monday-Friday schedule, providing work-life balance.
Applicants are encouraged to submit their resume and cover letter detailing estimating experience, software familiarity, and customer service approach.