Overview Crash Champions is one of the fastest-growing, founder-led multi-shop operators of collision repair services in the U.S. The company operates the Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, with more than 650 locations across 38 states. Founded in 1999, our vision is People First. Welcome to Crash Champions. We Champion People.Responsibilities Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.Complete initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates.Manage each repair throughout the process and ensure Crash Champions' quality standards by performing in-process QC.Keep every customer informed and updated on the status of their vehicle and provide the best possible experience.Pull and review data procedures with Body Technicians and complete post-scanning for each vehicle in the repair process.Pre-close the final repair order, handle disbursement paperwork, address exceptions in the file and ensure carrier-specific requirements are complete.Qualifications Customer service skillsOrganization and multi-tasking skills, good time management, and the ability to adapt easily to a fast-paced environmentKnowledge of dealing with insurance partners (preferred)Ability to work in fast-paced environmentsKnowledge of multiple estimating systems; CCC One preferred, Mitchell & AudatexBenefits Medical InsuranceDental InsuranceVision InsuranceGroup Life InsuranceDisability Insurance401k Retirement Plan with matchReferral Bonus (Cash From Crash)5 Paid HolidaysThe company offers competitive compensation based on factors including job knowledge, skills, experience, relevant certifications, and qualifications. Compensation ranges listed are inclusive of monthly sales incentive bonuses and reflect the average for a typical full-time employee in this position. The information is accurate as of the date of posting and may be modified at any time, subject to applicable law.#J-18808-Ljbffr