Collision Specialist

Collision Specialist
Pay Rate: $30 per hour, W2
Sandy Springs, GA - Hybrid
Duration: 12+ Month Contract 

Summary:

• Support the company's Certified Collision Program by driving strategic program development, operational excellence, and high-quality execution across various initiatives.
• Proactively identify challenges and recommend solutions to enhance the program's effectiveness.

Responsibilities:

• Administer new program applications and re-certifications, ensuring accuracy in documentation and processes.
• Ensure Primary Market Area (PMA) compliance and evaluate proximity considerations between program participants.
• Prepare approval letters, maintain archives, and manage participant profiles.
• Coordinate initial welder certification and re-entry training; communicate results and required remedial actions.
• Administer billing, program fees, and training-related fee collection.
• Maintain accurate participant accounts with timely responses to disputes, questions, or delinquencies.
• Monitor program performance, compliance, and standing on required elements.
• Lead marketing-related tasks, including POS collateral, digital assets, and certification plaque development.
• Support participation in industry events such as insurance workshops, roundtables, and professional forums.
• Coordinate audit activities, acting as liaison between third-party auditors and field personnel.
• Partner with Parts Logistics to ensure accuracy of certification-controlled parts distribution.
• Communicate updates to technical information systems to program participants and audit subcontractors.
• Use data analytics to evaluate performance, identify trends, and present insights that support program improvement.
• Develop high-impact PowerPoint presentations, reports, and strategic recommendation decks.

Requirements:

• Bachelor’s degree or equivalent experience.
• Minimum 2 years of experience in areas such as Accounting, Administration, Automotive Retail, Automotive Collision Repair, Business Operations, Communications Planning, Market Research, Parts & Accessories, Sales, or Vendor Management.
• Strong command of PowerPoint, data analytics, and clear communication.

Preferred Skills:

• Strong data analytics skills with ability to convert insights into actionable recommendations.
• Advanced PowerPoint skills and comfort with analytics tools (Excel, BI platforms, etc.).
• Forward-thinking, proactive problem solver with the ability to anticipate challenges.
• Strong multitasking and organizational abilities in a dynamic environment.
• Excellent verbal and written communication skills.
• Experience in collision repair and/or the parts and accessories industry is a significant plus.