Columbus Park Guest Service Attendant

Troon

Chicago, Illinois

JOB DETAILS
SKILLS
Alternative Fuels, Coaching, Communication Skills, Driver's License, Equipment Rentals, Operational Support, Operations, Presentation/Verbal Skills, Safety Standards, Team Player, Vehicle Fleets
LOCATION
Chicago, Illinois
POSTED
30+ days ago

We're hiring part-time seasonal Guest Service Attendants at Columbus Park GC! We're looking for energetic, people-friendly team players who love the outdoors and take pride in delivering a top-notch experience for every golfer. No golf background? No problem — a great attitude, a willingness to be coached, and a passion for hospitality are all you need. As an Outside Service Attendant, you'll be a key part of daily golf operations, helping ensure every round runs smoothly from the first tee to the final putt.

Compensation: $17.80 per hour

Role Responsibilities
  • Starter Duties:
    • Greet golfers on the first tee with a warm, welcoming attitude and verify tee time reservations
    • Manage pace of play by briefing groups on course etiquette and expected round times
    • Communicate with the pro shop and ranger staff to ensure smooth tee sheet flow
    • Address guest questions about course rules, local rules, and layout
  • Ranger Duties:
    • Monitor pace of play throughout the course and assist groups falling behind
    • Patrol the course by cart to ensure golf etiquette and safety standards are upheld
    • Provide helpful and respectful guidance to golfers regarding pace and course policies
    • Communicate on-course issues or incidents to management promptly
  • Cart Attendant Duties:
    • Greet arriving guests, assist with unloading clubs, and stage carts for departure
    • Maintain the cart fleet — clean, fuel/charge, inspect, and stage carts daily
    • Assist guests with club cleaning and bag storage upon completing their round
    • Return and organize pull carts and rental equipment after each use
  • Golf Operations Support:
    • Support the pro shop team with daily operational tasks as directed by management
    • Assist with setup and breakdown for tournaments, outings, leagues, and special events
    • Communicate guest feedback and on-course conditions to the golf operations team
    • Coordinate with all departments to deliver a seamless guest experience
  • Facility Cleanliness & Upkeep:
    • Maintain cleanliness of the golf shop, cart barn, bag drop area, restrooms on course, restrooms in golf shop, and surrounding grounds
    • Regularly clean and sanitize carts, benches, ball washers, and common touch points
    • Empty trash receptacles throughout the course and facility as needed
    • Ensure the bag drop, putting green area, and practice facilities are tidy and presentable
    • Report maintenance or safety concerns to the appropriate staff
Qualifications & Requirements:
  • Experience in golf, outdoor recreation, or hospitality is preferred but not required — we train the right people
  • Must be a people person — friendly, approachable, and enthusiastic about guest service
  • Coachable and eager to learn; receptive to feedback and willing to grow with the team
  • Ability to work outdoors in varying weather conditions for extended periods
  • Ability to lift up to 40 pounds
  • Comfortable standing, walking, and being on the move throughout the shift
  • Reliable, punctual, and dependable — the course counts on you
  • Basic communication skills; ability to interact positively with guests and team members
  • Valid driver's license or ability to safely operate a golf cart preferred
  • Must be 17 years of age or older 
Schedule & Availability:
This is a seasonal, part-time position. Candidates must have a flexible schedule and be available for any of the following:
  • Opening shifts (early morning start — the course waits for no one)
  • Closing shifts (evening close and cart barn shutdown)
  • Weekends (Saturday & Sunday — our busiest days)
  • Holidays and peak season dates
  • Season typically runs Spring through November
  • Hours will vary based on course operations and demand

About the Company

T

Troon