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Comfort Advisor

Macs Plumbing Inc

Elk grove, CA

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JOB DETAILS
SKILLS
Communication Skills, Customer Experience, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Support/Service, Customer Training, Customer/Client Research, Dental Insurance, Driver's License, English Language, Exceeded Sales Goal, HVAC, Health Insurance, High School Diploma, Lift/Move 40 Pounds, Multilingual, On Site Support, Organizational Skills, Performance Metrics, Plumbing, Revenue Growth, Sales, Sales Closing Skills, Sales Proposals, Spanish Language, Systems Analysis, Vision Plan, Website Conversion
LOCATION
Elk grove, CA
POSTED
30+ days ago
Benefits:
  • 401(k)
  • Competitive salary
  • Health insurance

About Us


We’re a customer‑focused HVAC and plumbing company committed to delivering high‑quality comfort solutions and exceptional service. Our Comfort Advisors are trusted experts who help homeowners choose the right heating and cooling systems for their needs. If you’re a motivated, relationship‑driven sales professional who thrives on helping customers and closing deals, this is the role for you.


Position Summary


The Comfort Advisor is responsible for performing in‑home consultations, evaluating customer needs, presenting HVAC system options, and closing sales. This role requires strong communication skills, technical curiosity, and the ability to build trust quickly. You’ll work closely with our installation and operations teams to ensure a seamless customer experience from consultation to completion.


Key Responsibilities


  • Conduct in‑home HVAC consultations, system evaluations, and load calculations
  • Present equipment options, financing programs, and value‑based solutions
  • Build rapport and educate customers on comfort, efficiency, and system performance
  • Generate proposals and close sales at a high conversion rate
  • Follow up on open estimates and maintain accurate CRM/ServiceTitan records
  • Collaborate with install coordinators to ensure smooth job handoff
  • Meet or exceed monthly sales goals and performance metrics
  • Participate in ongoing training and maintain product knowledge
  • Represent the company with professionalism, integrity, and customer‑first service
Required Qualifications


  • 2+ years of in‑home sales experience (HVAC, solar, windows, or similar)
  • Strong communication, presentation, and relationship‑building skills
  • Valid California driver’s license and clean driving record
  • Ability to work evenings and Saturdays as needed
  • Comfortable using tablets, CRM systems, and digital proposal tools
  • High school diploma or equivalent
Preferred Qualifications


  • HVAC industry experience or technical understanding
  • Experience with ServiceTitan or similar field‑service software
  • Bilingual (English/Spanish) is a plus
Schedule & Benefits


  • Full‑time schedule with flexible hours
  • Base pay + uncapped commissions
  • Health, dental, and vision insurance
  • 401(k) 
  • Paid time off and paid holidays
  • Company vehicle, fuel card, and tablet
  • Ongoing training and career development opportunities
Physical Requirements


  • Ability to climb stairs, access attics/crawlspaces, and walk job sites
  • Ability to lift up to 40lbs occasionally
  • Reasonable accommodations will be provided in accordance with the ADA
Equal Employment Opportunity Statement


We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, disability, age, genetic information, marital status, veteran status, or any other protected characteristic under California or federal law.


Reasonable Accommodation Notice


Applicants who require reasonable accommodations during the application or hiring process may request assistance at any time.

About the Company

M

Macs Plumbing Inc

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