Commercial Account Manager I

Service Experts Heating & AC

Charleston, South Carolina

JOB DETAILS
SKILLS
Administrative Skills, Contract Management, Cross-Selling, Customer Relationship Management (CRM) Systems, Customer Service Operations, Develop and Maintain Customers, Disability Accommodations, Finance, Negotiation Skills, Order/Customer Fulfillment, Performance Analysis, Pricing, Product Pricing, Resolve Customer Issues, Sales, Sales Management, Sales Presentation, Time Management, Up-Selling
LOCATION
Charleston, South Carolina
POSTED
9 days ago

Welcome!

The Commercial Account Manager I applies general knowledge to develop skills by carrying out structured Account Management assignments. Works within common practices and procedures to meet deadlines and achieve goals. Receives direction, instruction, and guidance from others.

• Manage a small book of commercial accounts under supervision. • Execute sales activities aligned to established account plans. • Maintain accurate customer, opportunity, and pricing data in CRM systems. • Respond to routine customer needs related to orders, pricing, and product availability. • Support contract administration, renewals, and standard pricing updates. • Coordinate with internal teams (customer service, operations, finance) to fulfill orders. • Track account performance and customer activity using standard reports. • Assist with preparation of quotes, proposals, and customer presentations. • Identify basic upsell or cross‑sell opportunities and escalate as appropriate. • Build foundational skills in customer communication, negotiation, and analytics.

Minimum Experience: 0 - 2 years Minimum Education: Bachelor's Degree

Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.

Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email talentacquisition@serviceexperts.com

About the Company

S

Service Experts Heating & AC