Commercial Account Specialist

• Proven success in sales or account management, preferably within the coatings, industrial supply, or related technical industry.
• Strong knowledge of commercial and industrial coatings, including application methods and industry standards.
• Excellent communication, presentation, and negotiation skills.
• Strong analytical and problem-solving abilities with a solutions-driven mindset.
• Ability to manage multiple priorities in a fast-paced environment while working both independently and      collaboratively.
• Proficiency with CRM platforms and Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Positive attitude, resilience, and a customer-first approach.
  Valid driver’s license and ability to travel for client visits, training, or industry events as needed.
• Adaptability to evolving market demands and comfort with new technologies and tools.
• Paint and Body Experience is preferred.

Key Competencies  

• Ability to build and maintain strong client relationships that foster trust and long-term partnerships.
• Skilled in prospecting and identifying new business opportunities to drive revenue growth.
• Strong sales and negotiation abilities, including presenting solutions, overcoming objections, and closing deals.
• Demonstrates a customer-focused approach by assessing needs and aligning solutions to deliver value.
• Effective verbal, written, and presentation communication skills.
• Results-driven with a strong sense of accountability and motivation to meet or exceed sales goals.
• Highly organized with the ability to manage territory, pipeline, and follow-up activities efficiently.
• Works collaboratively with internal teams to ensure client satisfaction and retention.

Key Responsibilities

• Identify, pursue, and secure new business opportunities across commercial and industrial markets through prospecting, networking, and relationship-building.
• Manage and grow existing client accounts, serving as a trusted partner and primary point of contact for product support, service needs, and sales inquiries.
• Conduct needs assessments to understand customer requirements and recommend tailored coatings solutions.
• Work closely with internal teams; sales, marketing, operations, and technical support—to deliver seamless service and value-added solutions.
• Coordinate and follow up on service requests, ensuring timely and effective resolution of product or application concerns.
• Prepare and deliver impactful sales presentations, proposals, and product demonstrations to highlight the benefits of our      coatings systems.
• Perform regular business reviews with clients to assess satisfaction, identify opportunities for growth, and strengthen the      partnership.
• Stay informed on industry trends, competitor offerings, and market changes to better anticipate customer needs.
• Maintain accurate records of sales activities, client interactions, forecasts, and service requests using CRM tools.