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Commercial and Retail Tire Store Manager

Tire Associates LLC

Torrington, Connecticut

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JOB DETAILS
SALARY
$60,000–$80,000
SKILLS
Automotive Industry, Automotive Management, Automotive Repair and Maintenance, Automotive Sales, Business Administration, Business Skills, Communication Skills, Computer Skills, Conflict Resolution, Customer Retention/Renewal, Customer Satisfaction, Customer Support/Service, Dental Insurance, Eye Diseases/Disorders, Financial Trend Analysis, Interpersonal Skills, Inventory Management, Maintain Compliance, Market Share, Meet Sales Quota, Merchandising, Negotiation Skills, Order Management, Organizational Skills, People Management, Performance Reviews, Problem Solving Skills, Profit & Loss Management, Retail, Retail Management, Retirement Plan, Sales, Sales Management, Trend Analysis, Visual Merchandising, Wholesale Industry
LOCATION
Torrington, Connecticut
POSTED
30+ days ago
Pay: $60,000.00 - $80,000.00 per year

Job description:
We are looking for a results driven Commercial and Retail Tire Store Manager with 5 years experience in Commercial Automotive. The successful candidate will be able to enhance customer satisfaction. Meet sales profitability goals, and manage staff effectively. Preferably, a candidate with experiences in managing auto service departments, tire stores, wholesale sales, and sales department are a plus. Must have mechanical knowledge, the more the better. Candidates will have the most success if they have a background in automotive employment. Have reliable transportation to commute to the Torrington/Litchfield CT area. Please provide 10 years of employment history, if applicable. Background check and drug test will be required.

Responsibilities:
Customer Service:
  • Manage Commercial Tire Store, service department, wholesale sales, and sales department.

Service Writing:
  • Drive store sales & promotions with superior tire salesmanship.
  • Ensure high levels of customers satisfaction through excellent service.
  • Complete store administration and ensure compliance with policies and procedures.
  • Schedule 3 service personnel schedules, including on call hours.
  • Maintain outstanding store condition and visual merchandising standards.
  • Report on buying trends, customer needs, profits etc.
  • Propose innovative ideas to increase market share.
  • Conduct personnel performance appraisals to assist training needs.
  • Deal with all issues that arise from staff or customers (complaints, grievances etc.)
  • Be a shining example of positive behavior and high performance.
  • Build customer satisfaction and loyalty.
  • Create positive results for teammates, customers and the company.
  • Understand alternative tire sourcing and competitors.
  • Attend paid training to stay up to date with new developments in the tire and automotive service industry.
  • Other duties as assigned.

Skills:
  • Proven successful 5 years experience in automotive.
  • Preferably tire store or wholesale sales in automotive management.
  • Must have mechanical knowledge.
  • Powerful leading skills and business orientation.
  • Customer management skills.
  • Strong organizational skills.
  • Computer literate.
  • Communicate effectively with customers.
  • Strong communication and interpersonal skills.
  • BS degree in Business Administration or relevant field would be a plus but not required.

Required:
  • MINIMUM FIVE YEARS OF TIRE SALES EXPERIENCE
  • Demonstrated success in Commercial Sales Management.
  • Ability to work a retail schedule including Saturdays.
  • Problem solving as it relates to customer complaints.
  • Aptitude to manage inventory, order scheduling and ongoing merchandising displays.
  • Ability to assist customers for personal sales as well as complaints to ensure customer retention and loyalty.
  • Teammate and customer communication skills.
  • Negotiation and conflict resolution.

Benefits Include:
  • Paid Holidays and PTO Days
  • 401k with company match
  • Company Vehicle
  • Uniforms
  • Full health benefits package, including partial company payment.

SALARY RANGE: $60,000-$80,000 Based on experience.

Plus Bonuses and other Spiff Bonus Programs

Job Type: Full-time

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Retirement plan
  • Vision insurance
Shift:
  • Day shift
Ability to commute/relocate:
  • Torrington, CT 06790: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person

About the Company

T

Tire Associates LLC

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