About this Role
A Commercial Banking Assistant ensures the accuracy, timely processing, and completion of loan documents up to and including all documents and due diligence reports associated with each credit facility and works daily with both loan and deposit customers resolving issues satisfactorily. In this Role You Will
Assist in the creation and maintenance of credit and legal files for the loan department Complete Loan Input Worksheets input CIF information for new borrowers and guarantors and copy documents for lender files send original files to Loan Servicing Review departmental reports along with other necessary and pertinent reporting to ensure accurate and complete information is added to systems and files assist with follow-up items on an ongoing basis for exception items Prepare loan draws when needed wire transfers and deposit account transfers Follow up on exception items obtain borrower financial statements and other borrower reporting requirements Work with relationship managers and customers to open the appropriate DDA accounts to suit the customers needs answer customer phone calls and service customer deposit accounts Follow up with customers to ensure that services are set up in a timely manner Cross-sell additional products to customers as the opportunity presents itself Transfer funds to and from customer accounts upon request complete wire transfers as instructed and handle line of credit disbursements and pay-downs with appropriate authorization Provide customer service functions with regard to commercial loan accounts including stop payments loan referrals ordering checks establishing credit cards etc. Open CDs and track CD maturity dates for further customer follow up Balance Cash Items Report Overdraft Report and send in Activity Reports Perform various administrative responsibilities for the Managing Director and Relationship Managers including but not limited to opening sorting and distributing mail processing invoices and creating and typing correspondence
Qualifications Competencies and Skills
High school diploma or general education degree GED required some college preferred and 1-2 years commercial or retail deposit product knowledge along with loan experience and/or training or equivalent combination of education and experience Minimum of 1-2 years of administrative assistant experience required PC proficiency in a Windows environment is required working knowledge of Word and Excel strongly preferred Minimum 6 months previous customer service experience Excellent organizational skills and attention to detail Friendly and strong orientation towards customer service a must