Take a leap and join our team! 

At Gesa, we believe in the power of our people. Coming from all walks of life, our team members’ individual stories and unique experiences are our most valuable asset. But it’s how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together.

Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority.

Get to know us:  About - Gesa Credit Union

Role Summary:

The Commercial Banking Quality Assurance and Control Specialist II will be conducting routine quality assurance (QA) and quality control (QC) reviews to evaluate the Commercial Banking Department’s data accuracy, effectiveness of controls, adherence to process and compliance with regulatory requirements. The role will assist the team in summarizing review results for key stakeholders and highlighting gaps, risks, or opportunities for process and procedural improvements.

What You Will Be Doing:

1. Perform independently quality assurance by validating Commercial Banking data based on established procedures
2. Assist in routine quality control reviews for Commercial Banking functions to identify inconsistent, insufficient or deviations from applicable guidelines, policies or regulatory compliance
3. Perform scheduled QA and QC checks in adherence to established departmental timelines and provide detailed summaries to key stakeholders
4. Assist in the preparation for all internal reviews, 3rd party audits and state and federal exams
5. Basic understanding of Regulation B which enforces the Equal Credit Opportunity Act
6. Basic understanding and desire to become certified in Bank Secrecy Act (BSA)
7. Compile and maintain work papers in conformity with departmental quality standards and guidelines and provide supporting documentation for each audit
8. Control risk and manage duties and tasks in a safe and sound manner. Maintain and protect all sensitive data utilizing the highest standard of confidentiality and professionalism
9. Basic knowledge or understanding of commercial banking laws, regulations, and internal policies, with an ongoing commitment to staying informed about requirements governing commercial deposit and lending activities

About You:

1. Demonstrate a critical and thoughtful mindset, able to identify gaps and proactively seek information to support departmental projects
2. Strong written and verbal communication skills suitable for cross-departmental collaboration
3. Exhibit attention to detail paired with curiosity and investigative thinking
4. Ability to adapt as necessary to a new process or procedure for the benefit of the department
5. Effectively prioritizes tasks when managing competing or conflicting deadlines
6. Ability to work independently under general supervision while also contributing productively within a team environment
7. Capable of distinguishing between minor variances and material risk

Qualifications

What You Will Need:

1. High school diploma or GED required
2. One (1) to three (3) years of quality assurance/quality control experience preferred
3. Two (2) to four (4) years within a commercial banking role preferred
4. Proficient with standard office equipment, word processing and reporting, and spreadsheets
5. Experience using QA/QC tools and resources to track trends, errors, and monitor exceptions to support data-driven decision-making

Our Team Member Value Proposition:

In exchange for bringing your talent to Gesa, here are a just a few of the benefits and perks we offer:

• Competitive Pay
• Medical, Dental, Vision, and Life Insurance
• 20 days/year of Paid Time Off – Plus 10 Paid Holidays!
• 401(k) Match
• Incentive Program
• Tuition Assistance and Student Loan Repayment
• Commuter Benefits
• Paid Time Off to Volunteer in the Community
• Product discounts
• Engaging Work Environment
• Rewards and Recognition Programs

Full Salary Range:

$22.92-$38.19

*While our full pay range is listed, most new team members typically start between the minimum and midpoint based on their experience and qualifications. This approach gives room to grow within the role as your career progresses with us!"

Get wise to what’s possible with a career at Gesa. Join us!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at (509) 378-3100 or hrmail@gesa.com to request an accommodation.

Gesa Credit Union reserves the right to revise or change the job description as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.

Selected candidate(s) must be able to pass a pre-employment credit/background check.

Gesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.

Equal Employment Opportunity (gesa.com)