Commercial Credit Operations Administrator

Commercial Credit Operations Administrator

We are seeking a Full-time Commercial Credit Operations Administrator who will be responsible for serving as the operational administrator and subject matter expert for commercial credit systems, reporting processes, workflow administration, data governance, appraisal administration, and flood compliance activities that support Commercial Credit Administration.

Responsibilities:

• Serve as the subject matter expert for Commercial Credit operational systems, workflows, reporting, appraisal administration, and flood compliance processes.
• Analyze and improve operational processes, controls, data integrity, and risk management practices to enhance efficiency and compliance.
• Develop and maintain management reporting and data analytics to support portfolio oversight, risk monitoring, and strategic decision-making.
• Administer and optimize the Commercial Loan Origination System (LOS), including workflows, system configurations, reporting, and user support.
• Ensure the accuracy, completeness, and integrity of commercial lending data across multiple systems and reporting platforms.
• Oversee commercial appraisal and collateral valuation processes to ensure compliance with regulatory requirements and Bank policies.
• Manage commercial flood compliance activities, including determinations, insurance calculations, exception tracking, and regulatory adherence.
• Support technology, automation, and AI initiatives to improve operational efficiency, reporting effectiveness, and process standardization.
• Lead operational process improvement initiatives, workflow enhancements, and implementation of internal controls.
• Support audits, examinations, loan reviews, and remediation efforts by maintaining documentation and strengthening operational controls.
• Partner with Commercial Lending, Credit Administration, Compliance, IT, and other stakeholders to resolve operational and system-related issues.

Note: This summary highlights the primary responsibilities of the role and does not include all duties and responsibilities.