Access Control, Building Codes, Communication Skills, Customer Support/Service, Detail Oriented, Driver's License, Electricity, Hand Tools, Hardware Administration, Health Plan, High School Diploma, Identify Issues, Lift/Move 50 Pounds, Maintenance Services, Mathematics, On Site Support, Problem Solving Skills, Regulations, Retail, Safety Codes, Safety Standards, Sales Closing Skills, Systems Administration/Management
Shape the way businesses open their doors
Vortex Doors, recognized for top-tier service and a customer-first mindset in commercial and industrial door repair, is hiring Service Technicians. Whether you bring prior door experience or you’re just getting started, you’ll learn to install, fix, and maintain a wide range of entry systems and hardware that keep facilities safe and running smoothly.
A day in the life
You start your morning reviewing the day’s work orders, stocking your truck, and heading to job sites. One stop may involve replacing broken springs and hinges; the next could be calibrating an access control closer or verifying code compliance on a newly installed storefront door. Throughout the day, you communicate clearly with customers, document your steps, and verify each repair meets Vortex standards for safety and quality.
What you’ll handle
- Install and repair a broad range of commercial doors using the right tools and practices.
- Diagnose and complete routine repairs on components such as springs, hinges, locks, and electrical parts.
- Set up and adjust hardware including locks, handles, door closers, and access control systems.
- Confirm every install and repair meets applicable safety and building code requirements.
- Engage with customers, explain findings and options, and recommend cost-effective solutions.
- Record service visits, work performed, parts used, and results; submit accurate reports as needed.
- Troubleshoot issues quickly and thoroughly, ensuring dependable operation.
- Perform final quality checks to ensure work aligns with company standards.
Why Vortex
- Industry-best training designed to accelerate your growth.
- Hands-on development across commercial/retail door openings, hardware, and storefront glazing.
- Training on manual doors and dock equipment for industrial openings.
- Hollow metal door, frame, and hardware training to broaden your skill set.
- A strong safety culture that puts your well-being first.
- A positive work environment with recognition and rewards.
- Comprehensive health benefits, 401K match, 8 company paid holidays, and PTO.
- Company-provided uniforms and an annual boot allowance.
Schedule
Full-time shifts are available between Vortex business hours of 7:00 AM - 5:30 PM, Monday through Friday, with potential overtime and on-call hours.
What you bring
- High school diploma or equivalent.
- 2+ years of commercial door service experience is a plus (entry-level candidates welcome).
- Familiarity with door types, brands, and hardware is a plus.
- Confident using hand and power tools.
- Strong troubleshooting and problem-solving abilities.
- Comfort with math involving fractions and precise tape-measure reading.
- Clear communication and customer service skills.
- Meticulous attention to detail and pride in your workmanship.
- Knowledge of safety regulations and a commitment to following them.
- Valid driver’s license with a clean driving record.
- Ability to lift up to 50 pounds.
- Ability to lift and bend frequently, climb ladders up to 20’ high, work on your knees for extended periods, and safely operate power tools.
- Ongoing training provided to support continuous growth.