Commercial Lease Administration Manager

LEASE OPERATIONS:

• Oversee timely processing of lease activations, amendments, renewals, modifications, and terminations
• Monitor lease administration workflows, critical deadlines, and department trackers
• Administer cash security deposits and letters of credit, including approved-bank review, receipt, replacement, transfer, reduction, release, drawdown, refund and escrow coordination
• Monitor tenant activation status, substantial completion, and deferral agreements
• Coordinate acquisition and disposition lease administration activities
• Provide direct billing instructions to Accounting/AR for base rent, percentage rent, license fees, utilities, and operating-expense/tax escalations
• Implement automation and AI applications to improve workflow efficiency and reporting accuracy

CONTROLS & COMPLIANCE:

• Ensure lease administration controls, policies, and procedures are maintained and followed
• Coordinate internal and external audit requests and review supporting documentation
• Review reconciliations, reports, and staff work for accuracy and completeness
• Support the secure implementation of AI-enabled tools in accordance with company policies and internal controls

SYSTEMS & REPORTING:

• Maintain the accuracy and integrity of lease and property information within Yardi
• Coordinate reconciliations between Yardi and related systems
• Support month-end close, reporting, budgeting requests, and lease-related financial analyses
• Resolving discrepancies involving Salesforce, stacking plans, and other stakeholder source data
• Evaluate opportunities to enhance reporting and data management through automation

TEAM LEADERSHIP:

• Oversee timely processing of lease activations, amendments, renewals, modifications, and terminations. Manage, coach, develop, and evaluate lease administration staff
• Delegate responsibilities and monitor team performance and workload
• Promote continuous process improvement and operational efficiency

CROSS-FUNCTIONAL COORDINATION:

• Serve as the primary liaison between Lease Administration, Leasing, Operations, Accounting, Legal, and tenants
• Provide lease interpretation and operational guidance, consulting Legal as appropriate
• Partner with Accounting, IT, and business leaders on process improvements and technology initiatives
• Document & Record Management
• Oversee the organization, retention, and security of lease documents and records
• Ensure lease files, notices, and supporting documentation are complete and properly maintained
• Coordinate timely distribution of lease information to internal and external stakeholders

• Timely activation of all lease documents and amendments and adherence to month-end close deadlines
• Maintaining strong internal controls and documentation that support audit readiness and minimize operational risk
• Building productive partnerships with Legal, Accounting, Property Management, and other cross-functional teams to resolve issues proactively and support business objectives
• Leading, developing, and mentoring the lease administration team by establishing clear expectations, driving accountability, and fostering continuous improvement
• Identifying opportunities to streamline processes, improve system utilization, and implement best practices that increase efficiency and data quality
• Supporting technology initiatives, system enhancements, and process improvements that strengthen the lease administration function and enable organizational growth

• Proficient in accounting systems, Yardi Systems is a plus
• Proficient in Microsoft Office, with strong skills in Excel
• Strong communication skills
• Strong analytical skills
• Strong leadership skills

• BA/BS degree in Accounting, Finance, Business, Real Estate, or related field
• Five or more years of commercial real estate lease administration experience
• Supervisory or management experience preferred
• Working knowledge of commercial leases, Yardi, and Microsoft Office
• Strong analytical, organizational, communication, and problem-solving skills
• Ability to manage multiple priorities, maintain strong internal controls, and lead process improvement initiatives

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

• Adaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently
• Dynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT
• Dependable – you take a strong sense of ownership and accountability over your work
• Passionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude
• Curious – you consistently look for new ways to work smarter, not just harder
• Ethical – you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture
• Positive – you possess a service-oriented attitude with excellent follow through

• Competitive base salary and bonus
• Health/Dental/Vision insurance
• Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance
• Voluntary Enhanced LTD Program
• Voluntary Hospital, Accident, and Cancer Programs
• 401(k) with 100% match up to 5%
• Paid parental leave
• Pre-tax transit accounts
• Employee Assistance Program for emotional, financial, and legal support

• Generous paid time off
• Flex remote work time
• Flex Summer Fridays
• Employee engagement programs
• Volunteer time off
• Continuing education
• Complimentary Empire State Building Observatory access
• Complimentary gym membership and other wellness benefits
• Employee Discount Programs